HVAC Service Technician

Hiller Plumbing, Heating, Cooling & Electrical; Memphis (TN); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Family-owned culture

Core values

Healthy work-life balance

Established career paths

Advancement opportunities

Year-round work

401(k) with company match

Employee referral program

Regular performance reviews

Paid training

Medical, dental & vision insurance

Disability insurance

Company-paid life insurance

Paid vacation

Paid holidays

FSA – family care

Job summary

Hiller Plumbing, Heating, Cooling & Electrical in Memphis, TN is seeking a skilled HVAC technician to perform thorough inspections, repairs and replacements in residential settings. You will order parts, communicate with customers, and mentor apprentices while upholding our CARE values and safety standards.

You will work in a team-focused environment with opportunities for advancement, steady work, and ongoing training at our state-of-the-art facility.

Qualifications

• Minimum 3–5 years of verifiable HVAC experience.
• Residential HVAC knowledge including air conditioning, heating and ventilation.
• Ability to troubleshoot refrigerant, electrical and duct systems.”

Responsibilities

• Perform thorough and accurate HVAC inspections.
• Perform HVAC repairs and replacements to code.
• Order parts for appointments and ensure readiness.
• Submit purchase orders to dispatch or purchasing team.
• Communicate with customers about questions and concerns.
• Train, coach and mentor apprentices.
• Maintain a courteous demeanor with customers and staff.

Skills

HVAC experience

Customer communication

Education

High School diploma or GED

EPA Certification

NATE Certification preferred

HVAC certification or Diploma preferred

Job description

• Advancement Opportunities

Be America’s Best home service company by providing care, growth and opportunity ensuring every team member is happy.

Hiller’s 17 locations across 4 states, proudly offers a 100% satisfaction guarantee of high-quality residential home services. With more than 34 years in business, Hiller’s family includes more than 850 Happy Faces, and a fleet of over 600 vehicles.

WHY Join Hiller

At Hiller, we are committed to investing in our employees to help them reach their full potential. Through the development of trade knowledge and soft skills, our employees can succeed in their career AND family goals. With our core value of CARE and standards that define who we are as a company, you will have the opportunity to build a lucrative and rewarding career.

Here are even more reasons to join the Happy Hiller Team!

• Our Family Owned & Care Culture
• OUR VALUES
• Healthy Work/Life Balance
• Established Career Paths
• Advancement Opportunities
• Year-round work – NO LAYOFFS
• 401k Plan w/ Company Match
• Employee Referral Program
• Regular Performance Reviews
• Paid Training in our state-of-the-art facility

Benefits

• Medical, Dental & Vision insurance
• Long and Short-term disability
• Company paid $50,000 life insurance
• Company paid vacation
• Paid holidays
• Medical Flex Spending accounts – Family care

Job Responsibilities

• Perform a thorough and accurate HVAC inspection
• Perform all HVAC repairs and replacements to applicable codes.
• Facilitate order for all parts required for appointments and ensure preparedness for the day of service.
• Submit purchase orders to dispatch or other designated purchasing team administrators.
• Effectively communicate with the customer regarding questions, concerns and problems.
• Train, coach and mentor apprentices.
• Maintain a courteous demeanor with customers and associates at all times.

Knowledge, Skills and Abilities

• Have a minimum of 3 to 5 years of verifiable work experience in the HVAC industry.
• Knowledge of the fundamental operational functionality of residential air conditioning, heating, and ventilation equipment.
• Able to troubleshoot problems with refrigerant, electrical, and duct systems on HVAC equipment.

Requirements

• EPA Certified.
• A High School diploma or general education degree (GED) required.
• NATE Certification preferred.
• HVAC certification or Diploma preferred.
• Valid driver’s license

We sincerely thank all applicants in advance for submitting their interest in this position.

Hiller is an EEOC employer.

Applicants will be required to undergo pre-employment drug screens and background checks.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.