HVAC Service Technician

Gallo Mechanical, LLC; Houston (TX); Hybrid; USD 48,000 - 64,000; Full time

Benefits offered by this job

Training programs

Company-paid medical insurance

Dental insurance

Vision insurance

Short term disability

Life insurance

401(k) with 5% match

Employee wellness programs

PTO benefits

Job summary

Gallo Mechanical Services Houston seeks HVAC Service Technicians to join a high-performing team delivering top-tier service in commercial settings. You will install, troubleshoot, and maintain HVAC systems, perform site surveys, and work with customers to meet their needs while upholding safety and quality standards.

The role requires 2+ years of HVAC experience, EPA certification, and the ability to lift heavy loads; training and career growth are provided by a long-standing family-owned

Qualifications

• High School Diploma or equivalent.
• 2+ years of HVAC service experience.
• EPA Certification required.
• Proficiency with handheld computers (smartphone, tablet).
• Must be able to lift up to 50 pounds and perform physically demanding work.
• Safety-conscious and compliant with company standards.

Responsibilities

• Represent the company on-site and ensure customer satisfaction.
• Perform end-to-end testing, commissioning, and servicing of HVAC projects.
• Coordinate with team leader and customer to understand requirements and on-site work.
• Diagnose and repair units, propose retrofits and enhancements.
• Maintain safety and accountability of assets; work overtime and occasional overnight stays.
• Provide excellent service and support to customers.

Skills

HVAC service knowledge

Team player

Proficiency with handheld devices

Education

High School Diploma

Tools

Handheld devices

Job description

Gallo Mechanical Services(GMS)is looking forHVAC Service Technicians to join our high performing team.At GMS, we pride ourselves in providing top-notch serviceforour customers and are seekingstrong teamplayerswho share this same passion for exceeding customer expectations.

As anHVAC Service Technician, you willberesponsible forproviding service, installation, and maintenance to customers in a defined market with a diverse commercial base in the above focus areas. This role involvesinstalling, commissioning, troubleshooting, repairing, and starting up HVAC systems in commercial environments, from new facility set ups to existing facility retro fits.The HVAC Service Technician performs scheduled and unscheduled preventative maintenance, inspections, site surveys, and service requests including replacement, and modifications of equipment or systems as needed or requested by customers.

RESPONSIBILITES:

• Representsthe Company by serving as the direct customer contact andis responsible forservicing products and equipment on assigned projects, ensuring customer satisfaction byidentifying, analyzing,diagnosingand repairing equipment and systems at customer's location.

• Responsible for end-to-end testing, maintenance, starting up, commissioning, andservicing onassigned HVAC projects.

• Coordinates with team leader and customer to precisely understand requirements for all on-site installation and repairs by extensively examining building layouts, forecasting issues, gatheringmaterialsand synchronizing on-site work.

• Usescutting edgesoftware and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units, as well asproposeretrofits, upgrades and or enhancements to existing systems.

• Ensureshigh levelsof customer satisfaction.Meetsregularly with customersto become familiar with needs and preferences. Keeps customersinformed on the nature of service provided, outstanding issues,and recommends system enhancements, upgrades, and or replacement. Promotes the sale of add-on work.

• Continually enforces safety to the highest standards andmaintainssecurity and accountability of company issued andprocuredassets by recording use,wearand conditions.

• Displays team effort and dedication to customersbymaintainingflexibility to work overtime and weeks as the businessrequires, including occasional overnight stays.

IDEAL EXPERIENCE & QUALIFICATIONS:

• A High School Diploma or equivalent.

• 2+years of experience in HVAC service(Split Systems, Packaged Systems, DX Systems, VRF’s, Chillers, Pumps, Etc.).or equivalent combination of education (Technical School) and experience.

• Operating and workingproficiencywithhandheldcomputers (I.e.Smartphone, iPad).

• This position requires working in diverse conditions including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, precarious places, and risk of electrical shock (high voltage).

• This position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling. It requires employees to regularly lift and or move up to 10 pounds,frequentlylift and or move up to 25poundsand occasionally lift and or move more than 50 pounds.Mustbe able to climb ladders.

• EPA Certificationrequired.

• Ability to troubleshoot and repair HVAC equipment preferred.

At Gallo Mechanical Services, our foundation is built on the core values of family, service, and exceptional performance. With 80 years as a proud, locally-owned family business, we are dedicated to finding innovative ways to serve and support the community we call home. It all starts with our greatest asset – our people! We invest in your growth through dedicated training programs and back you up with a comprehensive benefits package designed to help you thrive in your career.

• Training, support, and career progression to help you grow in your career.
• Company-paid medical insurance
• Dental, vision, voluntary life, short term disability, accident, and critical illness insurance
• Team Incentive Program (TIP): Allows eligible employees to share in company financial success.
• 401(k) plan with a 5% company match
• Employee wellness resources, PTO benefits, and more!