HVAC Service Technician

EmergencyMD; Buffalo (NY); On-site; Full time

Job summary

An established industry player in home services is seeking a dedicated Residential HVAC Technician to join their team in Buffalo. This role offers the opportunity to work with a supportive team while providing top-notch heating and cooling solutions to customers. With a competitive pay structure and a range of benefits including health insurance, retirement plans, and growth opportunities, this position promises a rewarding career path. If you have a passion for customer service and technical expertise in HVAC, don't miss the chance to become part of a company that values innovation and excellence in service delivery.

Benefits

Health, Dental, and Vision Insurance

Paid Time Off (PTO)

401(k) with Company Match

Life Insurance

Bonus Structure

Employee Assistance Program (EAP)

Growth Opportunities

Short- and Long-term Disability

Company Parties

Company Phone and Uniforms

Qualifications

• 2+ years of HVAC experience with excellent customer service skills.
• Ability to diagnose and repair heating and cooling systems.

Responsibilities

• Diagnose HVAC issues and explain repair processes to customers.
• Provide exceptional customer service during service calls.

Skills

Customer Service Skills

HVAC Residential Experience

Problem Solving

Communication Skills

Education

High School Diploma or Equivalent

Tools

HVAC Tools

Job description

Are you a communication pro with a passion for delivering exceptional customer service? If so, Zenner & Ritter wants you to join our dynamic team as a full-time Residential HVAC Technician in Buffalo, NY!

At Zenner & Ritter, we believe in the power of a strong, supportive team, and we're dedicated to creating an environment where everyone can thrive. That's why we offer a competitive hourly pay of $22 - $29 plus commission, along with fantastic benefits to keep you at your best, including:

• Health, dental, and vision
• Paid time off (PTO)
• 401(k) with a company match
• Life insurance
• Bonus structure
• Employee Assistance Program (EAP)
• Growth opportunities
• Short- and long-term disability
• Company parties
• Company phone and uniforms

Ready to be part of something great? Apply now and be part of our success story!

THE INS AND OUTS OF BECOMING OUR RESIDENTIAL HVAC TECHNICIAN

THE SCHEDULE:

This heating and cooling services role offers a steady schedule from 7:30 am to 5 pm, with opportunities for overtime. Additionally, you'll take on on-call shifts.

YOUR ROLE:

When you become our Residential HVAC Technician, your day begins by heading to your first service call. You meet with the customer, listen to their concerns, and get straight to diagnosing the issue. Using your tools and expertise, you quickly identify the problem and explain the repair process. Whether it's fixing an AC or servicing a furnace, you make sure the system is running smoothly before moving on to the next job. Each call is different, so you get to solve new problems and help customers stay comfortable in their homes.

OUR REQUIREMENTS:

• 2+ years of HVAC residential experience
• Clean driver's license
• Excellent customer service skills
• Boiler experience (preferred)
• Ability to read schematics (preferred)
• Universal EPA (preferred)

JOIN US AT ZENNER & RITTER

We have been a trusted name in home services for over 90 years, and we're continuing to grow! We're not just offering jobs-we're offering long-term careers. As the largest residential heating and cooling company in Western NY, we're expanding our services to include plumbing, electrical, energy, and green technology solutions. Whether you're interested in management, accounting, sales, customer service, or technical roles, we have opportunities for you to join a team committed to innovation and exceptional service. With flexible scheduling, excellent benefits, supportive team members, and a strong focus on career development, Zenner & Ritter is the perfect place to grow! Join us!

Our home services company is looking for talented individuals like you to join our services team and help us achieve our goals. Don't wait - apply now using our initial 3-minute application! Become a Residential HVAC Technician today!

Must have the ability to pass a background check and drug screening test.