HVAC Service Technician

B. Carlson Heating, Air Conditioning & Plumbing; Albuquerque (NM); On-site; USD 48,000 - 78,000; Full time

Benefits offered by this job

Competitive pay + commission

Health, dental, vision

Pet insurance

401k with company match

PTO & holidays

Company vehicle and gear

Employee discounts

Tool program

Education opportunities

Job summary

B Carlson Heating, Air Conditioning, & Plumbing is seeking an experienced HVAC Technician to diagnose and repair residential systems in the Albuquerque area. The role requires using an iPad with Service Titan for work orders and customer interaction.

Applicants should have 2+ years of field experience, EPA certification preferred, and a valid driver’s license. Weekend work is required with two weekdays off; company benefits include medical, dental, vision, 401k, and vehicle provided.

Qualifications

• 2+ years of diagnosing and troubleshooting residential HVAC equipment.
• EPA Certification preferred; licensing is a plus.
• Valid driver's license with clean record; 21+ and three years licensed.
• Ability to use an iPad and Service Titan software.
• Strong customer service skills with repair sales aptitude.
• Willing to work weekends with two weekdays off.

Responsibilities

• Diagnose and troubleshoot residential HVAC equipment.
• Explain repair options and upsell services to customers.
• Operate company vehicle and document work in Service Titan.

Skills

HVAC troubleshooting

Customer service

Service Titan

EPA Certification

iPad usage

2+ years experience

Education

EPA Certification

Tools

Service Titan

iPad

Job description

B Carlson Heating, Air Conditioning, & Plumbing:

Since 1971, we’ve proudly served the Albuquerque community with exceptional HVAC and plumbing solutions. Known for our outstanding service and customer-first approach, we’ve built a reputation as the trusted name in the area.

The Good Stuff:

• Competitive Pay: Hourly + Commission
• Medical, Dental & Vision Insurance
• Pet Insurance
• 401k with 4% company match
• PTO, Paid Holidays, Paid Wellness Time
• Company Provided Truck, Phone, iPad, and Uniforms
• Employee Discounts
• Tool Program
• Continuous education to further your development

What you need:

• 2+ years of diagnosing and troubleshooting residential HVAC equipment
• Weekend days required but includes your selection of any 2 weekdays off
• Valid driver's license with no major violations within the last 3 years; including you must be 21 years old, and have held a valid driver's license for three years to operate a company vehicle, and to obtain company insurance.
• Ability to use an iPad and our Service Titan software
• Customer service skills to diagnose and sell the repair to the customer
• Experience with: variable speed units, replacing parts such as contractors and capacitors, handling refrigerant, etc.
• EPA Certification, Licensing preferred

#BCarlson1