HVAC Service Tech II

Long Building Technologies Inc.; Portland (OR); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Service Technician II to manage the maintenance and repair of commercial HVAC systems. This role involves troubleshooting, installation, and providing exceptional customer service. As part of a collaborative team, you will work autonomously while mentoring less experienced technicians. The company offers a supportive environment with a focus on quality and customer satisfaction, ensuring you have the tools and resources needed for success. If you are passionate about HVAC and eager to grow your career, this opportunity is perfect for you.

Benefits

Company Vehicle

Mobile Phone

Work Clothing

Union Benefits

Qualifications

• 4+ years experience with commercial HVAC systems.
• Valid CFC Refrigeration certificate is required.

Responsibilities

• Manage maintenance and repair of commercial HVAC systems.
• Train and mentor Apprentices and Tech I’s.
• Deliver outstanding customer service at job sites.

Skills

Commercial HVAC Systems

Customer Service Skills

Troubleshooting Skills

Communication Skills

Microsoft Office Proficiency

Education

CFC Refrigeration Certificate

Tools

Personal Hand Tools

Job description

Position Purpose

As a LONG Service Technician II, you will independently manage the maintenance, troubleshooting, repair, and installation of commercial HVAC systems, handling more complex tasks with a greater level of responsibility. You will partner with more experienced technicians on advanced tasks according to LONG service procedures. Though you will be joining an existing team of Service Technicians, you will work autonomously, effectively managing your time and responsibilities. A company vehicle, mobile phone, and clothing are provided to ensure you are well equipped for the job. Your focus will be on performing moderately difficult maintenance tasks including troubleshooting and repairing customer HVAC equipment while providing excellent customer service resolving HVAC system issues.

This position is collectively bargained and all benefits are provided by the union.

Essential Duties and Responsibilities

• Perform moderately difficult troubleshooting on commercial HVAC systems, refrigeration systems, economizer, VAV box, fan powered box, and pneumatic controls while working independently.
• Perform advanced and rapid maintenance tasks on commercial HVAC systems as needed according to LONG’s Service Procedures.
• Oversee small HVAC installation projects.
• Train and mentor Apprentices and Tech I’s.
• Complete moderately difficult installation tasks on commercial HVAC equipment using copper and steel piping, sheet metal ducting, equipment hanging, crane direction, and equipment start-ups.
• Attend and complete any assigned training courses while making steady progress towards Service Technician III.
• Promptly and accurately complete all required paperwork while on the job.
• Deliver outstanding customer service by greeting customers upon arrival at job sites, confirming satisfaction before departing, and representing the company professionally.
• Adhere to safety regulations and procedures to ensure a safe working environment.
• Work in confined or tight spaces such as mechanical rooms for installation and repair tasks.
• Other duties as assigned.

Qualifications

• 4+ years working experience with commercial HVAC systems
• Valid CFC Refrigeration certificate
• Advanced understanding of commercial heating, ventilation, air conditioning, or electrical systems.
• Knowledge of energy efficiency practices and regulations
• Ability to work after-hours when needed.
• Ability to drive a company vehicle safely and legally.
• Strong oral, written, interpersonal communication skills, customer service skills, and excellent documentation and organizational skills.
• Proficiency with Microsoft Office programs (Word, Outlook, Excel) and ability to learn additional software quickly.

Preferred Qualifications

No candidate will meet every single desired qualification. If your experience looks a little different and you believe you can bring value to the role, we would love to hear from you!

Physical Requirements

• Standing for extended periods and working in tight spaces.
• Lifting up to 75 lbs. from floor to countertop and vice versa.
• Climbing ladders and functioning at heights.
• Use of personal hand tools.

Environment

• Inside and outside work environment.

Hazards

• High precarious places.
• Construction site hazards.
• Inclement weather conditions.

Core Competencies

Employees should understand and meet customer needs, collaborate effectively, manage hazards and risks, and contribute to the community. These values are part of our performance metrics and company culture.

LONG Building Technologies, Inc. is a leading provider of HVAC equipment and contracting services, serving commercial clients. We are committed to quality, customer satisfaction, and fostering an inclusive environment that celebrates diversity. We are an equal opportunity employer and an affirmative action employer, dedicated to providing equal employment opportunities regardless of race, color, religion, sex, national origin, sexual orientation, age, disability, or Veteran status.