HVAC Service Tech

Vailes Brothers Inc; Fishersville (VA); On-site; USD 40,000 - 70,000; Full time

Job summary

Vailes Brothers Inc is seeking an HVAC Service Technician who will be responsible for diagnosing and repairing heating and cooling systems while ensuring customer satisfaction. This role offers competitive pay, benefits, and a supportive environment that promotes professional growth within the HVAC field. Join a company that values craftsmanship and places a strong emphasis on employee development.

Benefits

Competitive Pay

Insurance Options

PTO + Paid Holidays (From Day 1!)

IRA With Company Match

Work - Life Balance

Office Celebrations

Fun Team Events

Ongoing Support & Development

Qualifications

• Knowledge of local HVAC codes.
• Ability to draw diagrams and read blueprints.
• Clean, safe driving record required.

Responsibilities

• Diagnose and repair heating and cooling systems.
• Establish rapport with customers to sell products.
• Participate in training and mentorship of apprentices.

Skills

Strong verbal and written communications

Highly organized

Exceptional follow-through abilities

Advanced social skills

Desire for continuous improvement

Education

Licensed HVAC Technician

NATE Certification (to be obtained)

Job description

Employment that is a breath of fresh air.

Are you ready to elevate your career with a company that values quality craftsmanship and customer satisfaction? Vailes Home Improvement Services, a family-owned business, is seeking dedicated professionals to join our team. With a strong commitment to excellence in HVAC, plumbing, and home improvement, we provide a supportive work environment that fosters growth and balance. If you're looking for a rewarding career with a company that prioritizes both professional development and employee satisfaction, we’d love to welcome you to the Vailes team!

What's In It For You:

• Competitive Pay
• Insurance Options
• PTO + Paid Holidays (From Day 1!)
• IRA With Company Match
• Work - Life Balance
• Office Celebrations
• Fun Team Events
• Ongoing Support & Development

The position of HVAC Service Tech is to diagnose and repair heating and cooling systems and lead customer to informed and confident buying decisions!

Responsibilities:

• Complete all general HVAC in-home, service calls.
• Establish customer rapport to sell the right products and services.
• Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions.
• Educate and assist customers in choosing the best finance options and maintenance plans.
• Explain replacement opportunities for aging, inefficient or underperforming systems.
• Understand your service criteria and hold yourself accountable for exceeding revenue goals.
• Show yourself as professional and knowledgeable to win new referrals and repeat business.
• Work along side customer service and dispatch to ensure overall success of the business.
• Maintain a clean, organized job site and well inventoried truck.
• Participate actively in all training exercises, morning meetings, trade shows and retreats.
• Train and mentor apprentices to ensure quick, accurate repairs and installations.
• Be accurate and timely with invoices, time cards, curbside feedback and option sheets.

Requirements:

• Licensed with knowledge of local HVAC codes and ability to make on-the-job applications.
• Develop proven track record in heating and cooling systems including ability to draw simple diagrams, read blue prints and other diagrams.
• Continued education and training to obtain NATE certification.
• Clean, safe driving record.
• Highly organized with exceptional follow-through abilities.
• Strong verbal and written communications.
• High integrity with advanced social skills and ability to make solid connections.
• Strong desire to be a better technician tomorrow than you are today.
• Competitive individual contributor who also loves to win as a team.

We are an equal opportunity employer.