HVAC Service Manager - Lead a Quad Cities Team

R3 Roofing & Exteriors | R3 Heating & Air; Davenport (IA); On-site; USD 70,000 - 90,000; Full time

Job summary

R3 Heating & Air, located in Davenport, Iowa, is seeking an experienced HVAC Service Manager to oversee the daily operations of their service department. The ideal candidate will lead a team of technicians, ensuring quality workmanship and exceptional customer service. Responsibilities include managing service schedules, fostering team accountability, and supporting revenue growth. This is a full-time in-office role with opportunities for impactful leadership in the Quad Cities market.

Qualifications

• Proven HVAC service experience; leadership or management experience preferred.
• Strong knowledge of HVAC systems, diagnostics, and repair processes.
• Ability to lead, motivate, and hold a team accountable.
• Excellent communication and customer service skills.
• Highly organized with strong problem-solving abilities.

Responsibilities

• Oversee daily operations of HVAC service department.
• Lead, coach, and mentor HVAC Service Technicians.
• Ensure high customer satisfaction on all service calls.
• Support technicians in identifying repair and replacement opportunities.
• Ensure all work meets safety standards and building codes.

Skills

Leadership skills

HVAC system knowledge

Customer service

Problem-solving abilities

Organizational skills

Tools

ServiceTitan

Job description

R3 Heating & Air, located in Davenport, Iowa, is seeking an experienced HVAC Service Manager to oversee the daily operations of their service department. The ideal candidate will lead a team of technicians, ensuring quality workmanship and exceptional customer service. Responsibilities include managing service schedules, fostering team accountability, and supporting revenue growth. This is a full-time in-office role with opportunities for impactful leadership in the Quad Cities market.