HVAC Service Manager

ZipRecruiter; Chattanooga (TN); On-site; USD 60,000 - 70,000; Full time

Job summary

A family-owned HVAC service provider in Chattanooga seeks an HVAC Service Manager to oversee the daily operations of their service department. The position involves managing employees, ensuring customer satisfaction, and driving profitability. The ideal candidate will have a strong management background, excellent communication skills, and a proven ability to inspire team members.

Benefits

Medical Insurance with 50% paid coverage

Vacation time

6 paid holidays

Simple IRA

Company phone

Company Tablet

Birthday paid day off

Breakroom with beverages & snacks

Qualifications

• 3+ years related experience in management in a service industry.
• Ability to inspire and lead others to attain company goals.
• Exceptional follow-through abilities.

Responsibilities

• Oversee daily operations and manage service department.
• Supervise and delegate service employees and conduct training.
• Provide exceptional customer service and manage vendor relations.

Skills

Management experience

Coaching and developing employees

Profit and Loss experience

Sales training

Detail-oriented

Communication skills

Customer service skills

Education

Bachelor's degree in business management

Tools

MS Office

Service & Dispatch system

Job description

Job DescriptionJob Description

Eldridge Service Co, Chattanooga TN.

We are a family - owned and operated, providing the best heating & cooling, electrical, and plumbing solutions for businesses and homeowners throughout the greater

Chattanooga and North Georgia areas since 2003!

We have the highest quality Carrier, Mitsubishi products and provide regular, on-going training for our installers and technicians.

We are looking for an HVAC Service Manager to be part of our growing team! This position will oversee the daily operation and profitability of our service department.

BENEFITS

• Medical Insurance with 50% paid coverage
• Aflac supplemental insurance options
• Vacation time
• 6 paid holidays
• Simple IRA
• Company phone
• Company Tablet
• Family - Owned and operated
• Birthday paid day off
• Breakroom with beverages & snacks

JOB TITLE: HVAC Service Manager

COMPENSATION: $60,000 - $70,000 salary + profitability bonuses

SCHEDULE: Monday to Friday, 7:30am - 4:30pm.

JOB DUTIES:

• Oversee and manage the daily operations of the service department
• Supervise and delegate service employees, which includes involvement in coordinating employee schedules, conducting morning staff meetings, sales training, evaluating performance, and supervising work assignments
• Coach and motivate technicians to work at their maximum productivity; coach, train and develop technicians to increase work and sales skills
• Manage gross profit margins, P&L and profitability of the service department
• Oversee Maintenance Program
• Vendor management
• Provide exceptional customer service by addressing customer inquiries and concerns
• Assist dispatcher with scheduling, billing, and customer communication

QUALIFICATIONS / SKILLS:

• 3 + years related experience in management in a service industry
• Experience in managing, coaching, and developing employees
• Profit and Loss experience
• Sales training / coaching
• Detail oriented and highly organized with exceptional follow-through abilities
• Computer skills required, MS Office, Service & Dispatch system
• Ability to inspire and lead others to attain company goals
• Strong communication skills
• Advanced customer service skills
• HVAC or similar industry experience desired but not required
• Bachelor's degree in business management or similar discipline

Learn more about us: www.eldridgeservice.com