HVAC Service Leader: Team & Ops Excellence

Bell Brothers Plumbing, Heating and Air Conditioning; Oakland (CA); On-site; USD 110,000 - 145,000; Full time

Benefits offered by this job

Competitive salary and bonuses

Medical, dental, and vision insurance

401(k) retirement plan with company 
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Job summary

Bell Brothers Plumbing, Heating & Air Conditioning is seeking an HVAC Service Manager to lead a high-performing team and ensure exceptional service delivery. You will oversee daily schedules, customer relations, and departmental budgeting while driving safety and process improvement.

The role emphasizes leadership, technical HVAC expertise, and strong organizational skills. Ideal candidates bring at least 5 years in HVAC with supervision experience and a track record of maintaining high service

Qualifications

• High school diploma or GED; technical training in HVAC is preferred.
• Minimum 5 years in HVAC services, with at least 2 years in a supervisory role.
• Proven knowledge of HVAC systems, safety standards, and troubleshooting techniques.
• Exceptional leadership, communication, and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Supervise, mentor, and inspire a team of HVAC technicians to achieve service excellence.
• Coordinate and manage daily service schedules, optimizing technician productivity.
• Serve as the primary point of contact for escalated customer inquiries, ensuring resolution and satisfaction.
• Develop and manage the service department's budget, focusing on cost control and profitability.
• Evaluate current service processes, identifying opportunities for efficiency and quality improvement.
• Ensure adherence to industry standards and regulatory requirements.

Skills

Leadership

Team management

HVAC knowledge

Safety standards

Communication

Education

High school diploma or GED; HVAC training preferred

Job description

Bell Brothers Plumbing, Heating & Air Conditioning is seeking an HVAC Service Manager to lead a high-performing team and ensure exceptional service delivery. You will oversee daily schedules, customer relations, and departmental budgeting while driving safety and process improvement.

The role emphasizes leadership, technical HVAC expertise, and strong organizational skills. Ideal candidates bring at least 5 years in HVAC with supervision experience and a track record of maintaining high service