HVAC Service Coordinator: Dispatch & Customer Support

Daikin Applied Americas; Marietta (GA); On-site; USD 32,580 - 51,921; Full time

Benefits offered by this job

Multiple medical insurance plan options

401K retirement plan with employer match

Paid time off and company paid holidays

Tuition Reimbursement after 6 months

Job summary

Daikin Applied Americas in Marietta, GA, is seeking a Service Coordinator to support technicians and manage customer relations. This role involves scheduling, dispatching, and invoicing for services, ensuring smooth operations in the HVAC sector.

The ideal candidate should have a high school diploma, 2-4 years of relevant experience, and proficiency in Microsoft Office. The position offers various medical insurance options and a 401K retirement plan among its benefits.

Qualifications

• 2-4+ years of related experience in a mechanical, electrical, or plumbing service field.
• High school diploma or GED is mandatory.

Responsibilities

• Schedule and dispatch technicians for various jobs.
• Handle customer inquiries and route questions appropriately.
• Coordinate job startups and maintain customer communication.

Skills

Experience with HVAC Technicians

Proficient knowledge of Microsoft Office Suite

Experience with Astea or service tracking software

Education

High School Diploma or GED

Bachelor's degree (preferred)

Job description

Daikin Applied Americas in Marietta, GA, is seeking a Service Coordinator to support technicians and manage customer relations. This role involves scheduling, dispatching, and invoicing for services, ensuring smooth operations in the HVAC sector.

The ideal candidate should have a high school diploma, 2-4 years of relevant experience, and proficiency in Microsoft Office. The position offers various medical insurance options and a 401K retirement plan among its benefits.