HVAC Service Controls Lead

Hts-Engineering---Heat-Transfer-Solutions; Houston (TX); On-site; USD 110,000 - 160,000; Full time

Job summary

HTS Engineering Ltd. in Houston seeks a Service Controls Technical Lead to guide the service team in sales and field operations. The role covers supervision of service execution, maintenance agreements, and technical support for bids, site walks and customer relations.

The position involves onboarding technicians, coordinating small projects, and ongoing training on Tridium, Siemens, and Distech control systems to ensure high performance and customer satisfaction.

Qualifications

• Experience leading service teams in HVAC service and field operations.

Responsibilities

• Leads the execution efforts of assigned service business including warranty-related customer issues.
• Manage and prioritize the day-to-day scheduling of service work for the service team.
• Assist owner-direct sales with technical aspects of bids and proposals and attend site walks as needed.
• Perform and manage active maintenance and preventive maintenance agreements.
• Responsible for onboarding and the technical development of service controls technicians.
• Work with sales and management to manage customer relationship development and satisfaction.
• Work with the Houston BAS manager to coordinate all small service projects.
• Keeps customer informed of job and service progress and issues during commissioning.
• Performs system training for owners and operators on the building control system.
• Continued training to maintain a high level of Tridium knowledge and Siemens/Distech control systems.

Tools

Tridium

Siemens control systems

Distech control systems

Job description

HTS Engineering Ltd. in Houston seeks a Service Controls Technical Lead to guide the service team in sales and field operations. The role covers supervision of service execution, maintenance agreements, and technical support for bids, site walks and customer relations.

The position involves onboarding technicians, coordinating small projects, and ongoing training on Tridium, Siemens, and Distech control systems to ensure high performance and customer satisfaction.