HVAC Senior Service Technician 1

Howell Chase Heating, Cooling, and Plumbing; Bluffton (SC); On-site; USD 39,000 - 47,000; Full time

Job summary

Howell Chase Heating, Cooling, and Plumbing in Bluffton, SC is seeking an experienced HVAC Senior Service Technician to diagnose, repair, and service residential systems on provided schedule. The role requires 5+ years hands-on experience and offers room to grow within a customer-focused team.

You will handle complex diagnostics, explain options to homeowners, and uphold safety and quality while maintaining a well-organized service vehicle.

Qualifications

• 5+ years of HVAC service experience.
• Strong residential HVAC diagnostic and troubleshooting skills.
• Ability to work independently in the field.
• Experience diagnosing electrical, airflow, refrigerant, and mechanical issues.
• Strong communication and customer-service skills.
• Ability to explain technical issues to homeowners.
• Valid driver''s license with an acceptable driving record.
• Professional, dependable, and accountable.
• Willingness to continue learning and improving.

Responsibilities

• Diagnose and repair residential HVAC systems
• Troubleshoot complex heating and cooling issues
• Perform repairs correctly and efficiently
• Conduct system inspections and identify necessary repairs or improvements
• Explain findings and repair options to homeowners
• Provide excellent customer service on every service call
• Document work performed, recommendations, and equipment information
• Maintain an organized and properly stocked service vehicle
• Follow company safety procedures and industry best practices
• Work closely with dispatch, management, and other technicians
• Identify opportunities to improve customers' comfort, efficiency, and system reliability

Skills

5+ years experience

HVAC diagnostics

Customer service

Communication skills

Driver's license

Tools

ServiceTitan

Job description

HVAC Senior Service Technician 1

Howell Chase Heating, Cooling, and Plumbing Bluffton, South Carolina, United States

About this position

Howell Chase Heating & Air Conditioning
Bluffton, SC

Howell Chase is looking for an experienced HVAC Service Technician to join our growing team in Bluffton, SC.

We are specifically looking for a seasoned service technician with 5+ years of hands-on HVAC experience who can confidently diagnose, repair, and service residential HVAC systems. This is not an entry-level or maintenance-only position.

What You'll Do

Diagnose and repair residential HVAC systems

Troubleshoot complex heating and cooling issues

Perform repairs correctly and efficiently

Conduct system inspections and identify necessary repairs or improvements

Clearly explain findings and repair options to homeowners

Provide excellent customer service throughout every service call

Accurately document work performed, recommendations, and equipment information

Maintain an organized and properly stocked service vehicle

Follow company safety procedures and industry best practices

Work closely with dispatch, management, and other technicians

Identify opportunities to improve customers' comfort, efficiency, and system reliability

What We’re Looking For

Required:

5+ years of HVAC service technician experience

Strong residential HVAC diagnostic and troubleshooting skills

Ability to work independently in the field

Experience diagnosing electrical, airflow, refrigerant, and mechanical issues

Strong communication and customer-service skills

Ability to explain technical issues in a way homeowners can understand

Valid driver's license with an acceptable driving record

Professional, dependable, and accountable

Willingness to continue learning and improving

Preferred:

EPA certification

NATE or other HVAC certifications

Experience using ServiceTitan or similar field-service software

Experience working in a residential service and sales environment

Who We’re Looking For

We're not looking for someone who only performs basic maintenance and tune-ups. We need an experienced HVAC technician who knows how to diagnose a system, find the actual problem, recommend the right solution, and complete quality repairs.

If you have 5+ years of HVAC service experience, take pride in your work, and want to join a team where your experience is valued, we want to talk with you.

Salary Information

$28 - $34Hourly Wage