HVAC Sales Specialist

Daikin Applied Americas; Boston (MA); On-site; USD 52,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with match

Paid time off

Paid holidays

Sick leave

Tuition reimbursement

Job summary

Daikin Applied Americas is seeking an HVAC Parts Store Sales Specialist to drive sales of parts and equipment by phone and in-person at the Braintree, MA location. You will support the sales team with technical questions, order processing, and warranty handling, while researching pricing to maintain profit margins.

The role emphasizes building a growing customer base, creating marketing strategies for direct sales, and pursuing new opportunities to exceed revenue goals.

Qualifications

• Requires high school diploma or GED; bachelor’s degree preferred.
• Experience in parts store or related sales role is advantageous.
• Strong communication and customer service abilities are essential.

Responsibilities

• Lead the sale of HVAC parts, equipment, and supplies by phone and in person.
• Provide technical support to the internal sales team and handle orders, questions, and warranty issues.
• Research competitive pricing to maintain solid profit margins.
• Develop a marketing strategy to grow the direct sales office and meet revenue targets.
• Adapt policies to customer needs and exceptions where appropriate.
• Grow and expand the customer base through new and existing clients.
• Make regular sales calls to customers and pursue new opportunities.
• Perform other duties as assigned.

Skills

Customer service skills

Strong communication

Attention to detail

Initiative

Education

High School Diploma or GED

Bachelor’s Degree (Preferred)

Tools

Microsoft Office Suite

Job description

Join the world’s largest HVAC company, named by Forbes as one of America’s Best-In-State Employers 2025!

Daikin Applied is seeking a HVAC Parts Store Sales Specialist. You will have the ability to make an impact and shape your career with a company that is passionate about growth along with support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!

Location: Braintree, MA - Onsite

Your Responsibilities:

• Lead the sale of HVAC parts, equipment, and supplies over the phone and interacting with customers daily in person
• Support internal sales team by providing overall technical support and researching options including, but not limited to, receiving and processing orders, product and service questions, warranty administration and overall customer complaints
• Research competitive information to competitively price all inventory while maintaining a solid profit margin
• Create a comprehensive marketing strategy for the direct sales parts office and determine the most efficient avenues to achieve or exceed overall revenue goals
• Drive customer policy enhancements based on need and makes exceptions to customer policies and procedures where appropriate
• Grow current customer base by growing the number of customers
• Pursue new strategies to increase total store sales both through current and new customers
• Make regular sales calls to customers
• Other duties as assigned

Your Qualifications:

• High School Diploma or GED
• Bachelor’s Degree (Preferred)
• 4+ years of parts store experience or a combination of education and experience
• Experience with HVAC counter sales (Preferred)
• Forklift Certification (Preferred)
• Microsoft Office Suite proficiency
• Superior communication and interpersonal skills
• Strong attention to detail
• Demonstrated example of taking initiative with a solid work ethic

Your Benefits:

Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements:

• Multiple medical insurance plan options + dental and vision insurance
• 401K retirement plan with employer match
• Paid time off and company paid holidays
• Paid sick time in accordance with the federal, state and local law
• Tuition Reimbursement after 6 months of continuous service

The typical starting salary for this position ranges from $38.08 - $62.69 per hour plus a targeted sales incentive plan in Massachusetts. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.

If you’re looking for an engaging career with growth opportunities in a supportive environment, you’ll love a career at Daikin Applied!