HVAC Residential Service Technician

Hurley & David; Springfield (MA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Flexible Spending Accounts

Short-Term Disability

Long-Term Disability

Paid Time Off

Paid Holidays

401(k) with company matching

Job summary

Hurley & David (HD Air) in Springfield, MA is seeking an experienced HVAC Service Technician to troubleshoot, repair, and maintain residential heating and cooling systems. The role emphasizes problem solving, homeowner education, and delivering exceptional service.

We offer extensive training, career growth, and a competitive benefits package. Join a people-first team that supports your success and values long-term commitment.

Qualifications

• Minimum 5 years of HVAC Service experience.
• EPA Type II or Universal Certification required.
• Massachusetts Oil Burner License preferred.
• Valid driver's license with clean record.
• Strong communication and customer service skills.
• Self-motivated, dependable, and quality-focused workmanship.

Responsibilities

• Troubleshoot, diagnose, and repair residential heating and cooling systems.
• Perform preventative maintenance and system inspections.
• Service oil-fired heating equipment.
• Identify solutions to improve comfort, efficiency, and performance.
• Educate homeowners on repair and replacement options.
• Deliver exceptional customer service on every call.
• Maintain accurate service records and uphold quality standards.

Skills

HVAC Experience

EPA Type II

Massachusetts License

Driver's License

Customer Service

Problem Solving

Job description

HVAC Service Technician

Up to $45/Hour Up to $10,000 Sign-On Bonus Earn $100,000+ Annually

Are you an experienced HVAC Service Technician who enjoys solving problems, helping homeowners, and delivering exceptional customer service? Looking to take your career and earning potential to the next level with a company that values its employees and invests in their success? Join Hurley & David (HD Air) and discover why so many team members and customers choose us year after year.

Who We Are

For more than 60 years, HD Air, located in Springfield, MA, has been a trusted leader in residential heating, cooling, and plumbing services. Our reputation is built on technical expertise, exceptional customer care, and a people-first culture that puts employees at the center of everything we do.

We believe our success starts with our team. That's why we provide the training, support, and opportunities needed to help our employees grow professionally, personally, and financially. At HD Air, we know that happy employees create happy customers.

What You'll Do

As an HVAC Service Technician, you will:

• Troubleshoot, diagnose, and repair residential heating and cooling systems
• Perform preventative maintenance and system inspections
• Service oil-fired heating equipment
• Identify solutions to improve comfort, efficiency, and system performance
• Educate homeowners on repair and replacement options
• Deliver exceptional customer service and professionalism on every call
• Maintain accurate service records and uphold company quality standards

What We Offer

Competitive Compensation

• Up to $45/hour
• Up to $10,000 sign-on bonus for qualified candidates
• Performance-based bonus and incentive opportunities
• Top-performing technicians earn $100,000+ annually
• Industry-leading tools, resources, and support

Stability & Work-Life Balance

• Consistent, full-time, year-round work
• Reliable service demand and steady scheduling
• Strong operational support to help you succeed

Professional Growth & Development

• More than 150 hours of paid training annually
• Ongoing technical and professional development
• NATE certification support
• Sponsorship opportunities for advanced licensing and certifications
• Clear career advancement opportunities
• Promote-from-within culture, with many leaders having started in the field

Comprehensive Benefits

• Medical, Dental, Vision, and Life Insurance
• Flexible Spending Accounts (FSA)
• Short-Term and Long-Term Disability coverage
• Company-paid PTO and Paid Holidays
• 401(k) with company matching contributions

What We’re Looking For

• Minimum 5 years of HVAC Service experience
• EPA Type II or Universal Certification
• Massachusetts Oil Burner License
• Valid driver's license with a clean driving record
• Professional appearance and strong communication skills
• Excellent customer service and problem-solving abilities
• Self-motivated, dependable, and committed to quality workmanship