HVAC Quality Assurance Technician

Boothe's Heating, Air, Plumbing, Drains, & Electrical; Los Angeles (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in HVAC services is seeking a Quality Assurance Technician to provide exceptional customer service while installing and maintaining HVAC equipment. The role includes mentoring junior technicians and ensuring compliance with local codes. Competitive compensation and benefits are offered, making this a great opportunity for skilled professionals.

Benefits

Market Value Compensation

2 weeks PTO

50% company paid health care

401K Retirement Plan

Life Insurance

Continuous Training

Uniforms Provided

Qualifications

• 2+ years experience with HVAC components like ACs and heat pumps.
• Ability to diagnose and perform replacements of HVAC systems.

Responsibilities

• Install/Replace HVAC equipment including ductwork and rooftop units.
• Engage with homeowners to address concerns and promote sales.
• Coach and mentor apprentices and entry-level installers.

Skills

Customer Service

Refrigeration Theory

Independent Work

Education

Type II EPA Certification

Tools

Basic Hand Tools

Refrigerant Gauges

Manometer

Psychrometer

Job description

Overview

Boothe's is currently seeking HVAC Quality Assurance Technician to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our HVAC QA Techs serve the customers by educating them on the available product options, removing and replacing HVAC equipment as well as installing add-on accessories when needed while providing quality work while following all applicable local and national codes. The role will serve as a mentor and coach to both apprentice and entry-level technicians.

What’s In It For Me?

• Market Value Compensation ($20-$30 hourly)
• 2 weeks PTO; 7 paid holidays off, including your birthday.
• 50% company paid health care, dental, and vision insurance for you and your family.
• 401K Retirement Plan with company match
• Life Insurance, Short-Term and Long-Term Disability
• Continuous Training for your Professional Development
• Uniforms Provided & Serviced
• Working in a dynamic, collaborative, and fun environment

Responsibilities

What Will I Do?

• Install/Replace HVAC equipment including, but not limited to: ductwork, attic and/or vertical splits (gas or heat pump), rooftop package units (gas or heat pump)
• Maintain good working order of company vehicle.
• Maintain proper stock, parts, tools, and safety equipment in the vehicle.
• Travel to job sites in the service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to the customer.
• Design Duct Systems for Optimal Comfort and Efficiency
• Engage in conversation with the homeowner to uncover any concern or interests regarding their AC system which could lead to potential accessory sales or a new system replacement.
• Understand company pricing program and generate appropriate customer invoices and other paperwork at the job site and electronically process credit card payments.
• Participate in company-provided training opportunities on customer service and the latest industry technologies.
• Work with apprentices and entry-level installers to coach and mentor

Qualifications

Do I have What it Takes?

• 2+ years’ experience with knowledge in refrigeration function and theory, the ability to diagnose and perform replacement of HVAC related components such as Air Conditioners & Heat Pumps, Furnaces & Air Handlers, Duct Work & Zone Systems, Thermostats, Air Filters/filtration Systems, Low and high voltage wiring.
• Type II EPA Certification
• Excellent customer service skills with a strong desire to exceed customer expectations.
• Minimum Tool Requirements: Basic Hand Tools- wrenches, screwdriver/nut drives, sheet metal/duct tools, and hammer.
• Minimum Testing Equipment usage: Refrigerant Gauges, Manometer, Magnahelic, C/O Detector, Psychrometer, and Micron Gauge
• Working knowledge of city codes
• Ability to work independently in a timely manner, making sure job is done correctly the first time.
• Ability to crawl in tight places and climb ladders, work in attics, garages, crawl spaces, and on roofs.
• Service Titan experience preferred.
• Must have a clean criminal background, MVR and drug screen.

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Wrench Group and its affiliates comply with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact the company Human Resources office.