HVAC Production Manager

Wrench Group; San Jose (CA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Paid vacation and birthday time off

Company‑paid life insurance

Disability insurance (short & long‑lrm

Flexible Spending Account (FSA)

Employee Assistance Program

Pet insurance

Referral bonus programs

Uniforms and boot allowance

Company vehicle and gas card

Job summary

Service Champions NorCal is seeking an HVAC Production Manager to lead and support our installation technicians at the San Jose Service Center. This hands‑on leadership role emphasizes field coaching (about 70%) and ongoing training to ensure client satisfaction and installation quality.

You will partner across Sales, Service, Operations, and Fleet teams to drive productive, profitable installations while upholding our core values and standards.

Qualifications

• Demonstrated leadership and team‑development skills.
• HVAC installation knowledge to coach technicians.
• Strong commitment to safety, quality, client service, and operational excellence.

Responsibilities

• Lead, coach, develop, and support HVAC Installation Technicians.
• Spend significant time in the field providing hands‑on leadership and coaching.
• Promote a culture of safety, accountability, teamwork and client service.
• Ensure teams have tools and training needed to succeed.

Skills

Leadership

Coaching

Team development

HVAC installation knowledge

Safety emphasis

Field operations

Job description

Join the Service Champions Team

Service Champions NorCal is hiring an

Join the Service Champions Team

Service Champions NorCal is hiring an HVAC Production Manager for our San Jose Service Center. We’ve been recognized as a San Francisco Bay Area Top Workplace every year since 2016. At Service Champions, we believe in putting people first. Our commitment to our clients is to provide exceptional service while living up to our “Trustworthy, On Time, and Worry-Free” brand promise.

What's In It for You?

• $80,000-$100,000 annual base salary, plus bonus opportunity
• Medical, dental, and vision coverage for eligible employees and family members
• 401(k) retirement plan with company match
• Paid vacation and birthday time off
• Company-paid life insurance
• Short- and long-term disability insurance
• Flexible Spending Account (FSA)
• Employee Assistance Program
• Legal and identity protection plans
• Pet insurance
• Employee referral bonus and discount programs
• Ongoing professional development and life-skills training
• Uniforms, uniform laundering, and work boot allowance
• Company vehicle and gas card
• Company-sponsored events
• A collaborative, people-focused work environment

Benefit eligibility, plan terms, and availability are subject to applicable plan documents and company policies.

Position Type and Schedule

This is a full-time, exempt position. Workdays and hours may vary based on business and operational needs. Occasional evening and weekend work may be required.

Travel

Little to no overnight travel is expected. Regular local travel to job sites and other business locations is required as part of the position.

What Will I Do?

The HVAC Production Manager leads, coaches, trains, and supports our HVAC Installation Technicians at the San Jose Service Center. This is a highly visible, hands‑on leadership position. Approximately 70% of the role is spent in the field, supporting and coaching technicians, with approximately 30% spent at the service center providing training, one‑on‑one development, and operational leadership. The HVAC Production Manager is responsible for supporting client satisfaction, installation quality, safety, productivity, and department performance while partnering with Sales, Service, Operations, and Fleet teams to help the service center operate efficiently and profitably.

• Lead, coach, develop, and support HVAC Installation Technicians.
• Spend significant time in the field providing hands‑on leadership, coaching, training, and performance support.
• Promote a culture of safety, accountability, teamwork, and exceptional client service.
• Ensure team members have the tools, training, knowledge, and support needed to succeed in their roles and careers.
• Maintain high standards for installation quality and client satisfaction.
• Support department performance, including installation productivity and gross‑margin goals.
• Partner with the Operations Support Coordinator to address client concerns related to installation work performed in their homes.
• Collaborate with the Sales Team to ensure jobs are properly scoped and documented to support efficient, high‑quality, and profitable installations.
• Partner with the Service Team to support department and service center goals.
• Coordinate with the Fleet Manager to help ensure service center vehicles receive required inspections, maintenance, and repairs and are maintained to Service Champions standards.
• Model and reinforce Service Champions' Core Values and expectations.
• Perform other job-related duties as needed.

Do I Have What It Takes?

• Demonstrated leadership, coaching, and team‑development skills.
• HVAC installation knowledge and experience sufficient to effectively coach and support installation technicians.
• Strong commitment to safety, quality, client service, and operational excellence.
• Results‑oriented approach with strong attention to detail.
• Ability to prioritize responsibilities and manage multiple demands effectively.
• Strong verbal, written, and interpersonal communication skills.
• Ability to work independently while collaborating effectively across teams.
• Professional, approachable, and service‑oriented leadership style.
• Basic computer and technology skills.
• Reliable and punctual attendance consistent with the requirements of the position.
• Commitment to supporting Service Champions' Core Values and culture.

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.