HVAC & Plumbing Counter Sales Specialist

Granite Group; Gloucester (MA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

Company holidays

Wellness discounts

Employee discounts

Community involvement

Job summary

Granite Group in Gloucester, MA is seeking a motivated counter sales associate to assist customers, recommend HVAC and plumbing products, and process transactions. You will help maintain organized shelves, support inventory, and ensure accurate records.

The ideal candidate has strong communication skills, enjoys teamwork, and is comfortable learning product details and pricing. Flexible scheduling including weekends or evenings is a plus.

Qualifications

• High school diploma or equivalent required.
• Prior customer service, retail, or sales experience strongly preferred.
• Strong communication and interpersonal skills.
• Computer proficiency required: HVAC or plumbing knowledge is a plus (not required).

Responsibilities

• Provide exceptional customer service by assisting with product inquiries and purchases.
• Recommend products tailored to customers' needs and preferences.
• Accurately process sales transactions and maintain computer records.
• Keep the work environment clean, organized, and safe.
• Stay informed on products features, pricing, and availability.
• Collaborate with team members to meet sales goals and service targets.
• Maintain up-to-date product knowledge and monitor industry trends.

Skills

Customer service

Communication

Interpersonal skills

Sales experience

Computer skills

Education

High school diploma or equivalent

Job description

Granite Group in Gloucester, MA is seeking a motivated counter sales associate to assist customers, recommend HVAC and plumbing products, and process transactions. You will help maintain organized shelves, support inventory, and ensure accurate records.

The ideal candidate has strong communication skills, enjoys teamwork, and is comfortable learning product details and pricing. Flexible scheduling including weekends or evenings is a plus.