HVAC Parts Delivery & Warehouse Associate

Reliable Heating & Air; Lawrenceville (GA); On-site; USD 21,000 - 28,000; Full time

Job summary

Reliable Heating & Air in Lawrenceville, GA is seeking a Warehouse Associate in the Parts Department who will handle receiving, stocking, and delivering HVAC parts to customers and team members. This role also includes delivery responsibilities and requires attention to detail and safety.

The position combines warehouse duties with direct customer service, order processing, and inventory management in a fast-paced environment.

Qualifications

• 1-3 years of applicable experience required.
• HVAC Parts knowledge preferred but not required.
• Ability to manage an inventory of current stock, identify the purpose of each part, and coordinate large scale part returns.
• Strong organizational skills and attention to detail.
• Ability to multi-task in a fast-paced environment.
• Proven ability to process high volumes of work with great accuracy.
• Valid driver's license with a clean driving record and the ability to maintain coverage under our company's auto insurance policy.
• Flexibility to work evenings and weekends on a rotating basis to service the needs of our technical crews and customers.
• Excellent written and oral communication skills.
• Must be able to do frequent lifting of 10-65 lbs.

Responsibilities

• Maintain records of all sales and customer transactions and ensure compliance to company guidelines.
• Manage and process all purchase orders using order management system to obtain required parts from vendors.
• Administer and maintain records of all special orders, track all warranty parts returned and update order inventory management systems.
• Manage and process all invoices to include complete reconciliation of all merchandise received against invoice.
• Utilize mechanical knowledge to accurately identify and recommend appropriate parts for customers.
• Maintain inventory levels and ensure accurate stock counts.
• Coordinate with technicians and other departments to ensure timely delivery of parts.
• Load and unload delivery vehicles with precision and care.
• Deliver parts and materials to customers in a timely manner, following established routes and schedules.
• Provide exceptional customer service during deliveries, including handling inquiries and ensuring customer satisfaction.
• Adhere to all traffic and safety regulations while operating company vehicles.

Skills

Detail oriented

Customer service

Organizational skills

Multi-tasking

Valid driver's license

Tools

Inventory management system

Order processing system

Basic computer skills

Job description

Reliable Heating & Air in Lawrenceville, GA is seeking a Warehouse Associate in the Parts Department who will handle receiving, stocking, and delivering HVAC parts to customers and team members. This role also includes delivery responsibilities and requires attention to detail and safety.

The position combines warehouse duties with direct customer service, order processing, and inventory management in a fast-paced environment.