HVAC Operations Leader: Install & Service

Lever, Inc.; Saginaw, Northern (MI, KY); Hybrid; USD 75,000 - 85,000; Full time

Job summary

Lever, Inc. is seeking an Operations Manager to oversee HVAC installation and service departments. You will manage day-to-day operations, inventory control, and leadership across crews to ensure on-time, on-budget, high-quality work.

Collaboration with leadership and clients is essential to deliver exceptional service. The role emphasizes leading crews, coaching staff, tracking costs, and maintaining equipment and inventory to support efficient field operations.

Qualifications

• 5-10+ years of hands-on HVAC install experience.
• Previous leadership/supervisory experience in the trades.
• Strong knowledge of mechanical code, ductwork, and various system types (furnaces, A/C, boilers, mini splits).
• Excellent communication and time management skills.
• Ability to work with computer systems including HouseCallPro.

Responsibilities

• Schedule and manage installation jobs from start to finish with lead time.
• Monitor Service Calls through HouseCallPro.
• Lead and coach HVAC install technicians, apprentices, and service technicians; conduct annual performance reviews.
• Ensure employees have proper tools and that they are properly maintained.
• Assist with hiring, training, and onboarding new install and service staff.
• Track job costs, material usage, and labor efficiency.
• Create and monitor SOPs for technicians to follow on all jobs.

Skills

HVAC installation

Leadership

Communication

Time management

Cost awareness

Tools

HouseCallPro

Job description

Lever, Inc. is seeking an Operations Manager to oversee HVAC installation and service departments. You will manage day-to-day operations, inventory control, and leadership across crews to ensure on-time, on-budget, high-quality work.

Collaboration with leadership and clients is essential to deliver exceptional service. The role emphasizes leading crews, coaching staff, tracking costs, and maintaining equipment and inventory to support efficient field operations.