HVAC Maintenance Technician

Rocket Cooling; West Palm Beach (FL); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Company vehicle

Job summary

Rocket Cooling is hiring an HVAC Maintenance Technician to provide thorough residential maintenance across the West Palm Beach area. This role emphasizes customer service, attention to detail, and technical expertise while allowing technicians to dispatch from home.

Responsibilities include performing HVAC maintenance, educating clients, and utilizing modern tools like ServiceTitan to document work. The position offers competitive pay, benefits, and ongoing training opportunities.

Qualifications

• Minimum 2 years of residential HVAC experience preferred.
• Excellent customer service and communication skills.
• Valid driver's license with a clean driving record.

Responsibilities

• Perform thorough residential HVAC maintenance and tune-ups.
• Complete detailed system inspections and identify concerns before breakdowns.
• Educate customers on system conditions and recommend repairs or improvements.

Skills

Customer service skills

Attention to detail

HVAC maintenance knowledge

Education

High School Diploma or equivalent

EPA Certification

Tools

ServiceTitan

Job description

HVAC Maintenance Technician

Jupiter, Palm Beach Gardens & West Palm Beach Area

Are you the technician who believes preventative maintenance done right can prevent costly breakdowns?

Do you take pride in treating every customer's home with respect while delivering a thorough, professional maintenance experience?

Are you looking for a company where your work ethic is rewarded, your voice matters, and your growth is taken seriously?

If that sounds like you, you might be a perfect fit for Rocket Cooling.

About Us

Rocket Cooling is a fast-growing HVAC company owned by two entrepreneurs, not a large corporation or private equity group.

We believe great technicians deserve great support, fair compensation, ongoing training, and the tools they need to succeed. Our team focuses on quality workmanship, customer education, and long-term customer relationships rather than high-pressure sales tactics.

As we continue to grow throughout South Florida, we're looking for maintenance technicians who take pride in their work, communicate well with customers, and understand that a quality maintenance visit builds trust that lasts for years.

This is a field-based position serving the Jupiter, Palm Beach Gardens, North Palm Beach, and West Palm Beach areas. Technicians dispatch directly from home and are only required to attend one scheduled office meeting per week at our Port Saint Lucie location.

What You’ll Do

• Perform thorough residential HVAC maintenance and tune-ups
• Complete detailed system inspections and identify potential concerns before they become breakdowns
• Clean, inspect, and test HVAC equipment to maximize reliability and efficiency
• Complete detailed digital inspection forms in ServiceTitan with accurate notes, measurements, and recommendations
• Capture before and after photos to document your work and clearly communicate system condition to the customer
• Present completed maintenance reports to customers, explaining your findings in a professional and easy-to-understand manner
• Educate customers on the condition of their system and recommend repairs or improvements when appropriate
• Actively discuss and renew Rocket Cooling maintenance memberships while helping customers understand the value of ongoing preventative maintenance
• Identify repair opportunities and communicate findings clearly to customers and the office
• Utilize ServiceTitan to document completed maintenance, upload photos, and maintain accurate job records
• Maintain a clean, organized, and properly stocked company vehicle
• Deliver a professional, five-star customer experience on every visit
• Participate in an on-call rotation when needed

What We’re Looking For

• Minimum 2 years of residential HVAC experience preferred
• Maintenance experience strongly preferred
• EPA Certification preferred
• Experience with ServiceTitan or similar field service software preferred
• Excellent customer service and communication skills
• Strong attention to detail with accurate digital documentation
• Comfortable using tablets, mobile applications, and digital inspection forms
• Ability to work independently and manage your daily route
• Valid driver's license with a clean driving record

Invest in Your Future

At Rocket Cooling, we believe great technicians are built through continuous learning and real-world experience.

Whether your goal is to become an elite maintenance technician or grow into a service technician role, we’ll invest in your success through ongoing technical training, coaching, ride-alongs, AI-powered resources, and professional development.

We want our technicians continually improving their technical knowledge, customer communication, and overall professionalism.

Tools That Help You Succeed

We believe technicians should have access to modern technology and industry-leading resources.

Our team utilizes ServiceTitan, AI-powered technical resources, digital inspection reports, and continually evolving tools designed to help technicians communicate effectively, document their work thoroughly, and deliver a world-class customer experience.

What We Offer

• Competitive hourly pay plus performance incentives
• Company vehicle
• Fuel card
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) with company match
• Paid time off
• Ongoing training and professional development
• Career advancement opportunities
• Supportive leadership team with direct access to ownership

Why Technicians Choose Rocket Cooling

• Dispatch from home
• Only one scheduled office meeting per week in Port Saint Lucie
• No corporate red tape
• Direct access to company leadership
• Consistent year‑round work
• Investment in training and development
• Modern technology and support systems
• A team culture built around accountability, growth, and respect

If you’re looking for a company that values professionalism, rewards hard work, and is committed to helping you grow, we’d love to talk.

Join Rocket Cooling and help us deliver one of the best residential maintenance experiences in South Florida.

Job Type: Full‑time

Benefits

• 401(k)
• 401(k) matching
• Company truck
• Fuel card
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off

Experience

• Residential HVAC: 2 years preferred
• HVAC Maintenance: 1 year preferred
• ServiceTitan: 1 year preferred

License/Certification

• EPA Certification preferred
• Valid Driver’s License required

Work Location

Field‑Based

Service Area

Jupiter, Palm Beach Gardens, North Palm Beach, West Palm Beach, and surrounding areas. Dispatch from home with one scheduled office meeting per week in Port Saint Lucie.