HVAC Maintenance Technician

Authority Brands; Indianapolis (IN); On-site; USD 42,000 - 66,000; Full time

Job summary

Clear Destination Inc. is seeking an HVAC Maintenance Technician to service residential heating and air conditioning systems according to company standards, delivering a high-quality customer experience.

You will perform maintenance calls, document service details on invoices, and uphold safety policies while working outdoors in varying conditions. A GED or HS diploma, clean driving record, and the ability to pass a background check are required.

Qualifications

• Must have solid communication and customer service skills.
• GED or high school diploma required; associate's degree preferred.
• Pass NATE Core Test (or ability to pass).

Responsibilities

• Conduct Comfort Club and revenue maintenance calls, and parts replacement calls.
• Accurately documents age and type of system components on invoices and costs for services.
• Debrief service calls with dispatch after each visit.
• Inspect job site for cleanliness after completion.
• Maintain company vehicle and professional image.
• Follow safety policies and company ethics.
• Respect customer property and participate in training.

Skills

Communication skills

Customer service

Valid driver’s license

Background check

Education

GED or HS diploma

Associate's degree preferred

Job description

The HVAC Maintenance Technician provides maintenance on residential heating and air conditioning systems according to company standards while providing the customer with a high-quality experience.

Responsibilities:

• Conduct Comfort Club and revenue maintenance calls as well as parts/component replacement calls.
• Accurately documents age and type of each system component on invoices, costs for services and services completed.
• Debrief service call with dispatch after each service call.
• Inspection of area for cleanliness after job completion.
• Maintains company vehicle, ensuring cleanliness and organization, both inside and out.
• Maintain a professional image and a courteous demeanor with customers and associates at all times.
• Follow safety policies and procedures.
• Abiding by ALL One Hour standards of performance and code of ethics.
• Respecting the customer’s property.
• Participate in ALL company sponsored training classes.
• Assist in mentoring and training maintenance technicians.

Qualifications:

• GED or High School Diploma
• Associate's degree in related field preferred
• Ability to pass NATE Core Test
• Solid communication and customer service skills
• Valid driver’s license and a clean driving record
• Ability to pass a background check and drug screen.

Physical Requirements:

• Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up 10 pounds of force constantly to move objects.
• Ability to work outdoors, in extreme temperatures, wet/humid environments, and/or with vibration
• Working with mechanical and chemical hazards and conditions including fumes, odors, dusts, gases, and/or poor ventilation
• Ability to climb, talk, crouch, stand, balance, reach, grasp, pull, lift, see, hear, and operate tools and vehicles