HVAC Maintenance Technician

Socket.dev; Clarksville (TN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

401k Plan w/ Company Match

Paid vacation

Paid holidays

Life insurance

Paid Training

Job summary

Hiller is seeking an HVAC Maintenance Technician to join our team. You will perform maintenance and repair of heating, ventilation, and cooling units for residential and commercial customers, delivering service aligned with our CARE values.

Responsibilities include inspections, documenting findings, and ensuring proper tool, material, and fee handling. EPA certification and a valid driver’s license are required; strong customer service and team collaboration are essential.

Qualifications

• Must have EPA certification or pursuing it.
• High school diploma or GED required.
• 1–3 years of HVAC maintenance/repair experience preferred.
• Valid driver's license and insurability.
• Organized with strong attention to detail; able to follow through.

Responsibilities

• Assist in maintenance and repair of HVAC units for residential/commercial customers.
• Perform accurate HVAC inspections and document findings for client review.
• Assist in completing required service documentation and handling payments to office.
• Transport materials/tools to job site and maintain inventory of tools.
• Maintain clean, stocked truck and report any issues to management.
• Collaborate with team to deliver high-quality service.

Skills

Analytical skills

Customer service

GPS/map reading

Tablet/smartphone use

Attention to detail

Education

HS diploma or GED

EPA Certification

Tools

GPS navigation tools

Tablet/Smartphone apps

Job description

Our Mission

Be America’s Best home service company by providing care, growth and opportunity ensuring every team member is happy.

Hiller’s 17 locations across 4 states, proudly offers a 100% satisfaction guarantee of high-quality residential home services. With more than 34 years in business, Hiller’s family includes more than 850 Happy Faces, and a fleet of over 600 vehicles.

WHY Join Hiller

At Hiller, we are committed to investing in our employees to help them reach their full potential. Through the development of trade knowledge and soft skills, our employees can succeed in their career AND family goals. With our core value of CARE and standards that define who we are as a company, you will have the opportunity to build a lucrative and rewarding career.

Here are even more reasons to join the Happy Hiller Team!

• Our Family Owned & Care Culture
• OUR VALUES
• Healthy Work/Life Balance
• Established Career Paths
• Advancement Opportunities
• Year-round work – NO LAYOFFS
• 401k Plan w/ Company Match
• Employee Referral Program
• Regular Performance Reviews
• Paid Training in our state-of-the-art facility

Benefits

• Medical, Dental & Vision insurance
• Long and Short-term disability
• Company paid $50,000 life insurance
• Company paid vacation
• Paid holidays
• Medical Flex Spending accounts – Family care

The position of HVAC Maintenance Technician is to assist in achievement of the company’s strategic objective and annual goals through the delivery of exceptional HVAC service to the customer. To perform services reflective of Hiller’s core values.

Job Responsibilities:

Assists in the maintenance and repair of heating, ventilation, and cooling units for residential and/or commercial customers. Assists in thorough and accurate HVAC inspection and communicates findings and recommendations to the client in a written option sheet. Assist in the completion of all required documentation on services and collects, records and delivers fees to office administration. Transport materials and tools to the job site and provide proper accounting of assigned tools. Keep truck clean, stocked and accurately inventoried. Inform a manager if the customer does not have HVAC service before leaving the call. Perform other duties as assigned.

Qualifications:

Knowledge, Skills and Abilities:

Possess good analytical skills and attention to detail. Excellent customer service skills with desire to exceed customer expectations. Must be able to use a computer tablet, smart phone and read a map or follow GPS.

Requirements:

• EPA Certified required or currently pursuing.
• A High School diploma or general education degree (GED) required.
• One to three years experience preferred but not required in maintenance, troubleshooting and correcting diverse HVAC service issues.
• A valid driver’s license, and approved to drive by Company’s insurance carrier.
• Must be highly organized with good attention to detail and follow through.
• Possess good analytical skills and attention to detail with ability to read and interpret blueprints, plans, and manuals.
• Excellent customer service skills with desire to exceed customer expectations.
• Function in a team environment.
• Must be able to use a computer tablet, smart phone and read a map or follow GPS.

We sincerely thank all applicants in advance for submitting their interest in this position.

Hiller is an EEOC employer.

Applicants will be required to undergo pre-employment drug screens and background checks.