HVAC Lead Tech & Manager Path

One Hour Heating & Air Conditioning; Sandy (UT); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Paid holidays

Take-home van

Company phone

Certifications program

401(k)

Company car

Competitive salary

Free uniforms

Health insurance

Advancement opportunities

Paid time off

Training & development

Vision insurance

Job summary

One Hour Heating & Air Conditioning is seeking a Senior HVAC Service Tech Lead to manage and mentor a growing residential service team in Sandy, UT. You will run advanced diagnostics, lead technicians, and coordinate with ownership on daily operations and growth strategies.

The role emphasizes leadership, accountability, and delivering top-tier customer service, with a defined path toward Service Manager and General Manager as the shop expands under a national brand.

Qualifications

• 5+ years residential HVAC service experience, including leading or mentoring technicians.
• EPA Section 608 Universal Certification (NATE preferred).
• Strong diagnostic skills and technical competence.
• Proven leadership; able to connect field performance to business results.
• Comfortable with field service software (CRM, dispatch, job-costing).
• Clean driving record.
• Professional, reliable, and able to represent the company with integrity.

Responsibilities

• Run advanced diagnostics, service, and repair on residential HVAC systems.
• Lead, mentor, and hold the technician team to a standard on quality, safety, and customer communication.
• Be the field point-person for daily operations, coordinating with dispatch and ownership.
• Handle escalations and complex calls on site.
• Help recruit, onboard, train, and evaluate technicians.
• Work with the owner on performance metrics: revenue, average ticket, close rates, callbacks, customer satisfaction, technician productivity.
• Keep vehicles stocked, maintained, and presentable.
• Support permitting, inspections, and code compliance (EPA and Utah code).

Skills

Lead technician

HVAC diagnostics

Mentoring

CRM

EPA 608

Leadership

Tools

CRM software

Dispatch software

Job-costing software

Job description

One Hour Heating & Air Conditioning is seeking a Senior HVAC Service Tech Lead to manage and mentor a growing residential service team in Sandy, UT. You will run advanced diagnostics, lead technicians, and coordinate with ownership on daily operations and growth strategies.

The role emphasizes leadership, accountability, and delivering top-tier customer service, with a defined path toward Service Manager and General Manager as the shop expands under a national brand.