HVAC Lead Installer - Scranton, PA

Topline Heating & Air; Scranton (Lackawanna County); On-site; USD 73,000 - 138,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Phone & tablet provided

Uniforms provided

Paid training & CE

Job summary

Topline Heating & Air in Scranton, PA is seeking an experienced HVAC Installer and Crew Lead to install residential systems and manage a small crew on job sites.

You will communicate with customers to deliver a five-star experience, coordinate with the Installation Manager, and participate in training and advancement programs.

Qualifications

• Proven HVAC installation and service experience.
• Strong technical knowledge of HVAC system design, installation, and service (including mini-splits and boilers).
• Excellent attention to detail and organizational skills.
• Strong leadership and crew management abilities.
• Computer proficiency with ServiceTitan, Google Workspace, and Microsoft Office.

Responsibilities

• Install residential HVAC systems, including split systems, package units, mini-splits, boilers, and water heaters.
• Lead and oversee a crew of two to three installers on residential job sites.
• Communicate professionally with customers to ensure a five-star experience.
• Maintain timely and consistent communication with the Installation Manager.
• Assist with training and mentoring installation team members.
• Perform other duties as assigned by management.

Skills

HVAC installation

Crew leadership

Customer communication

Mini-splits

Boilers

ServiceTitan

Google Workspace

Job costing

Attention to detail

Leadership

Tools

ServiceTitan

Google Workspace

Microsoft Office

Job description

Annual Salary Range: $73,152 – $138,210 (based on experience and performance, inclusive of bonuses)

Monthly Performance Bonuses: $500 – $4,000 per month

Overtime opportunities available

Paid drive time

Medical benefits starting the 1st of the month after hire

401(k) with company match

Paid vacation and holidays

Company vehicle (wrapped), gas card, iPhone, and tablet provided

Paid travel time

Uniforms provided

Paid training and continuing education

Career growth opportunities through structured advancement programs

Key Responsibilities

Install residential HVAC systems, including split systems, package units, mini-splits, boilers, and water heaters

Lead and oversee a crew of two to three installers on residential job sites

Communicate professionally with customers to ensure a five-star experience

Maintain timely and consistent communication with the Installation Manager

Assist with training and mentoring installation team members

Perform other duties as assigned by management

Requirements

Experience and Skills

Proven HVAC installation and service experience

Strong technical knowledge of HVAC system design, installation, and service (including mini-splits and boilers)

Excellent attention to detail and organizational skills

Strong leadership and crew management abilities

Computer proficiency and familiarity with ServiceTitan, Google Workspace, and Microsoft Office

Understanding of job costing and company financials preferred

Excellent communication and interpersonal skills

Ability to analyze information and make informed decisions quickly

Physical Demands

Regularly required to sit, stand, walk, stoop, kneel, and use hands and arms

Frequently required to reach, lift, and carry up to 100 pounds

Requires clear vision and the ability to adjust focus for detailed work

Fast-paced and dynamic environment

Moderate noise level with frequent interruptions and shifting priorities

Requires effective and professional communication with customers, vendors, and team members

Must maintain professionalism and composure under pressure