HVAC General Manager

Confidential Jobs; City of Albany (NY); On-site; USD 100,000 - 150,000; Full time

Job summary

Confidential Jobs is conducting a search for a General Manager to lead a high-performing home services operation based in Albany, NY. This leadership role requires proven experience in residential services, strong operational and financial skills, and a commitment to team culture.

The ideal candidate will be an operationally driven leader focused on growth and employee engagement. This position offers the opportunity to impact a growing business while leading a motivated team.

Qualifications

• Proven track record in leading residential home services.
• Strong understanding of operational management and financial performance.
• Experience with maintaining a team-first culture.

Responsibilities

• Lead a high-performing home services operation.
• Oversee financial growth and operational stability.
• Develop and inspire team members to enhance performance.

Skills

Multi-site or high-volume residential home services leadership experience

Strong operational and financial acumen

Experience leading HVAC-focused service and replacement operations

Proven ability to grow revenue while maintaining culture and retention

Experience leading through KPIs, technician performance, customer satisfaction, and operational discipline

Servant leadership mindset with ability to inspire teams

Job description

Confidential General Manager Opportunity –Near Apollo, NY

We are conducting a confidential search for a proven General Manager to lead a high-performing home services operation based in the Apollo, NY market.

This is an exceptional opportunity to step into a well-established $25M+ operation with strong infrastructure, an outstanding leadership team, and a reputation for delivering best-in‑class customer service. The organization is positioned for significant strategic growth, with plans to scale toward $40M+ in revenue by 2027.

The business mix today consists of approximately:

70% HVAC

20% Plumbing

What makes this opportunity different is the culture.

This is not a turnaround environment. The company has built an exceptional team‑first culture with strong employee engagement, low turnover, operational stability, and leaders who genuinely care about their people. The organization has invested heavily in developing a positive workplace where accountability, performance, and collaboration coexist.

We are seeking a hands‑on, operationally driven leader who can continue building on that foundation while helping scale the business to the next level.

The ideal candidate will bring:

• Multi‑site or high‑volume residential home services leadership experience
• Strong operational and financial acumen
• Experience leading HVAC‑focused service and replacement operations
• Proven ability to grow revenue while maintaining culture and retention
• Experience leading through KPIs, technician performance, customer satisfaction, and operational discipline
• A servant leadership mindset with the ability to inspire teams and develop future leaders

This role offers the opportunity to make a meaningful impact within a growing platform while inheriting a healthy business with strong momentum, an engaged team, and significant upside potential.

All inquiries will be handled with the highest level of confidentiality.