HVAC Field Service Manager - Lead, Optimize, Delight Customers

Del-Air Heating & Air Con; Tampa (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

New company vehicle

Job summary

Del-Air Heating & Air Con in Tampa, FL is seeking a Field Service Manager to lead our HVAC service team across Central Florida. The role focuses on coordinating service calls, improving performance, and training staff to deliver exceptional customer service.

The ideal candidate will bring strong leadership, communication, and analytical skills to drive speed, quality, and customer satisfaction while maintaining a culture of teamwork and reliability.

Qualifications

• Proven experience leading service teams in a customer-focused environment.
• Experience in field operations and service excellence.

Responsibilities

• Lead an elite squad of HVAC service technicians across Central Florida.
• Schedule and coordinate service calls to keep our customers comfy.
• Analyze performance metrics to boost speed, quality, and customer satisfaction.
• Build and roll out training programs to improve team skills.
• Be the voice of Del-Air, handling customer concerns with professionalism.

Skills

Leadership

Communication

Problem-solving

Organizational skills

Analytical mindset

Job description

Del-Air Heating & Air Con in Tampa, FL is seeking a Field Service Manager to lead our HVAC service team across Central Florida. The role focuses on coordinating service calls, improving performance, and training staff to deliver exceptional customer service.

The ideal candidate will bring strong leadership, communication, and analytical skills to drive speed, quality, and customer satisfaction while maintaining a culture of teamwork and reliability.