HVAC Field Service Manager - Lead, Optimize, Delight Customers

Del-Air Heating & Air Con; Tampa (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

New company vehicle

Job summary

Del-Air Heating & Air Con in Tampa, FL is seeking a Field Service Manager to lead our HVAC service team across Central Florida. The role focuses on coordinating service calls, improving performance, and training staff to deliver exceptional customer service.

The ideal candidate will bring strong leadership, communication, and analytical skills to drive speed, quality, and customer satisfaction while maintaining a culture of teamwork and reliability.

Qualifications

• Proven experience leading service teams in a customer-focused environment.
• Experience in field operations and service excellence.

Responsibilities

• Lead an elite squad of HVAC service technicians across Central Florida.
• Schedule and coordinate service calls to keep our customers comfy.
• Analyze performance metrics to boost speed, quality, and customer satisfaction.
• Build and roll out training programs to improve team skills.
• Be the voice of Del-Air, handling customer concerns with professionalism.

Skills

Leadership

Communication

Problem-solving

Organizational skills

Analytical mindset

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

RSR Field Service Manager

RSR Operations Full Time OPEX Tampa, FL, US

30+ days ago Requisition ID: 2926

🔥 Ready to Lead the Coolest Team in Central Florida? 🔧

Del-Air is Hiring an HVAC Service Manager!

Are you a leader who thrives on keeping things running like a well-oiled (and well-cooled) machine? Do you know your way around a wrench and a whiteboard? Then we’ve got the perfect gig for you!

At Del-Air, we don't just keep Florida cool—we keep it running smoothly with exceptional service and an unbeatable team. We're looking for a HVAC Service Manager who can take the heat (and bring the chill) when it comes to leading our field service crew.

Lead an elite squad of HVAC service technicians across Central Florida—like the coach of a championship team, but with more ductwork.

Tame the chaos by scheduling and coordinating service calls to keep our customers comfy and happy.

Analyze performance metrics like a data ninja to uncover ways to boost speed, quality, and customer satisfaction.

Build and roll out training programs to supercharge your team’s skills (and keep those 5-star reviews rolling in).

Be the voice of Del-Air—handling customer concerns with professionalism, empathy, and a dash of HVAC swagger.

🎁 What’s In It for You?

A dynamic leadership role in a company with deep roots and big goals!

The chance to build a team, elevate service, and make a real impact!

A company culture that values innovation, teamwork, and customer happiness!

A newer company vehicle to keep you moving in style and comfort while on the job!

🎯 What You Bring to the Table:

Minimum Qualifications:

Proven experience leading service teams in a customer-focused environment.

A solid grasp of field operations and service excellence.

Preferred (aka Bonus Cool Points):

Background in service management.

Hands-on technical experience in HVAC or related trades.

🧰 Skills That Make You Shine:

🚀 Leadership that inspires and empowers.

📞 Top-notch communication with teams and customers alike.

🧠 Sharp problem-solving skills that turn issues into wins.

🗂️ Stellar organizational abilities to juggle schedules, calls, and priorities.

📊 Analytical mindset to interpret data and drive results.

🛠️ Bonus: Project management + technical know-how = instant legend status.

Think you've got what it takes to lead the coolest crew in town?
Apply today and help us deliver comfort, one service call at a time.

Del-Air — Where Your Career Heats Up, But You Keep It Cool.