HVAC Field Service Lead VRF & Commercial Systems

HTS Engineering Ltd.; Dallas (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

HTS Engineering Ltd. provides HVAC service solutions across Dallas, TX. We are seeking a capable Service Technician to support existing accounts, plan daily travel, perform tests, and resolve issues with professionalism and accuracy.

You will coordinate installations, document activities, maintain customer rapport, and keep tools and equipment ready. A team mindset and a valid driver's license are essential for success in this field.

Qualifications

• Experience working in a service vehicle, performing service work for an HVAC contractor, and ability to work with a team.
• VRF experience is preferred.
• Own tools.
• Minimum of 3 years of relevant work experience.
• Valid driver’s license with a clean driving record.

Responsibilities

• Serve existing accounts by analyzing work orders, planning daily travel schedules, investigating complaints, conducting tests, and resolving problems.
• Establish service by studying system requirements, ordering and gathering components and parts, completing installations, and performing acceptance tests.
• Maintain rapport with customers by examining complaints, identifying solutions, suggesting improved methods and techniques, and recommending system improvements.
• Keep personal equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
• Document service and installation actions by completing forms, reports, logs, and records.
• Maintain customer confidence by keeping service information confidential.
• Update job knowledge by participating in educational opportunities and reading professional publications.
• Accomplish operations and organization mission by completing related results as needed.

Skills

Service vehicle experience

Team player

HVAC service

VRF experience

Tools

Own tools

Job description

HTS Engineering Ltd. provides HVAC service solutions across Dallas, TX. We are seeking a capable Service Technician to support existing accounts, plan daily travel, perform tests, and resolve issues with professionalism and accuracy.

You will coordinate installations, document activities, maintain customer rapport, and keep tools and equipment ready. A team mindset and a valid driver's license are essential for success in this field.