HVAC Field Operations Leader (On-Call)

Service Experts; Richardson (TX); Sur place; USD 85 000 - 110 000; Plein temps

Résumé du poste

Service Experts in Richardson, TX, is seeking a Field Supervisor to oversee HVAC technicians installing, maintaining, and servicing commercial equipment. You will manage staffing, mentor staff, and ensure safety and quality across projects.

You will lead installations, perform site visits, review performance with the Branch Manager, train teams on technical skills and customer service, and help meet customer needs while upholding company standards.

Qualifications

• High school diploma or GED with 10+ years HVAC experience.
• EPA and safety certifications required.
• Must possess all valid licensing/certification as required by laws for the geographical work area.
• Ability to train others in technical skills and customer service.
• Proficient at reading wiring diagrams and blueprints.

Responsabilités

• Be a Safety Leader to all technicians in your area.
• Schedule and assign technicians to maximize productivity.
• Lead installations, retro fits and large-scale projects.
• Conduct regular site visits with technicians and assist Branch Manager in reviews; train customer service and company products.
• Reinforce safety rules and practices and current goals and objectives.
• Assist technicians with major or difficult assignments; review completed work for quality and efficiency.
• Train employees on technical skills, company processes and safety rules.
• Deliver excellent customer service and sustain high customer satisfaction.
• Perform vehicle inspections to ensure proper use of tools and company property.
• Represent the company professionally in all business matters and activities.

Connaissances

Leadership

Training others

Customer service

Safety awareness

Quality control

Communication skills

Time management

Reading wiring diagrams

Formation

High school diploma or GED

Outils

HVAC tools

Wiring diagrams & blueprints

Description du poste

Service Experts in Richardson, TX, is seeking a Field Supervisor to oversee HVAC technicians installing, maintaining, and servicing commercial equipment. You will manage staffing, mentor staff, and ensure safety and quality across projects.

You will lead installations, perform site visits, review performance with the Branch Manager, train teams on technical skills and customer service, and help meet customer needs while upholding company standards.