HVAC Customer Service & Fulfillment Specialist

CAVH of Central Florida, LLC.; Cape Coral (FL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive medical, dental, vision insurance

401(k) retirement plan with company match

Paid time off and holidays

Job summary

CAVH of Central Florida, LLC. is hiring a Customer Service Representative in Cape Coral, Florida. The role involves managing customer orders, ensuring delivery of excellent service, and maintaining communication regarding shipping and order status. Candidates should have at least 3 years of experience in customer service or sales, strong communication skills, and proficiency in CRM tools. The company offers a competitive salary alongside comprehensive medical and retirement benefits.

Qualifications

• Minimum of 3 years of customer service or inside sales support experience.
• Capable of thriving in a fast-paced environment, both independently and as part of a team.
• Excellent organizational abilities and effective time management skills.

Responsibilities

• Deliver a high level of customer service by responding promptly and effectively to inquiries.
• Accurately and efficiently enter and release customer orders to factories.
• Collaborate with internal teams to understand ongoing customer challenges.

Skills

Customer service experience

Strong communication skills

Time management

Problem-solving skills

Proficiency in CRM systems

Education

High school diploma or GED

Tools

Microsoft Office

CRM systems

Job description

CAVH of Central Florida, LLC. is hiring a Customer Service Representative in Cape Coral, Florida. The role involves managing customer orders, ensuring delivery of excellent service, and maintaining communication regarding shipping and order status. Candidates should have at least 3 years of experience in customer service or sales, strong communication skills, and proficiency in CRM tools. The company offers a competitive salary alongside comprehensive medical and retirement benefits.