HVAC Counter Sales & Warehouse Specialist

Carrier Enterprise; Orlando (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health Insurance

Health Savings Account

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

EAP

Tuition Reimbursement

Paid Vacation & Sick time

Company Paid Holiday's

401(k) Plan with Employer Match

Employee Discount Program

Job summary

Carrier Enterprise, a leading HVAC/R distributor, seeks a Counter Sales/Warehouse Associate in Orlando. You will greet customers, process orders at the counter, manage inventory, and prepare shipments for delivery or pickup while helping maintain an organized warehouse.

Best fit candidates have a high school diploma, strong customer service skills, and experience with POS systems and forklift operation. Ability to lift heavy objects and work as part of a team is essential; HVAC exposure is a

Qualifications

• High school diploma or equivalent; HVAC-related coursework or certification is a plus.
• Previous experience in HVAC or a related field is preferred.
• Strong customer service skills with a friendly and helpful demeanor.
• Proficiency in computerized inventory and point-of-sale systems.
• Ability to operate forklifts and other warehouse equipment safely.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to lift and move heavy objects, up to [weight limit].
• Punctuality and reliability are essential.
• Valid driver's license may be required.

Responsibilities

• Greet and assist customers at the counter with product inquiries, orders, and returns.
• Provide expert product knowledge and recommendations to customers.
• Answer phone inquiries and address customer needs promptly and professionally.
• Build and maintain strong customer relationships through exceptional service.
• Process customer orders accurately and efficiently using the company's computerized systems.
• Prepare invoices, quotes, and purchase orders.
• Upsell and cross-sell products to maximize sales opportunities.
• Handle cash, credit card transactions, and maintain a balanced cash drawer.
• Receive, inspect, and stock incoming merchandise.
• Conduct regular inventory counts to maintain accurate stock levels.
• Rotate stock to ensure FIFO is followed.
• Assist in replenishing stock and reordering inventory items as needed.
• Maintain a clean, organized, and safe warehouse environment.
• Operate forklifts and other warehouse equipment safely and efficiently.
• Prepare shipments for delivery or pickup, ensuring accuracy and completeness.
• Assist with loading and unloading trucks when necessary.
• Stay up-to-date on product offerings, industry trends, and HVAC system components.
• Attend training sessions and product seminars to enhance product knowledge.
• Collaborate with other team members to ensure seamless operations.
• Assist colleagues during peak periods or when additional support is required.

Skills

Customer service

Communication

Teamwork

Problem solving

Sales skills

Education

High school diploma

HVAC coursework

Tools

POS systems

Inventory software

Forklift operation

Job description

Carrier Enterprise, a leading HVAC/R distributor, seeks a Counter Sales/Warehouse Associate in Orlando. You will greet customers, process orders at the counter, manage inventory, and prepare shipments for delivery or pickup while helping maintain an organized warehouse.

Best fit candidates have a high school diploma, strong customer service skills, and experience with POS systems and forklift operation. Ability to lift heavy objects and work as part of a team is essential; HVAC exposure is a