HVAC Counter Sales & Warehouse Specialist

gemairedistributors; Naples (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Watsco in Naples, FL is seeking a Counter Sales Warehouse Associate to handle the sales counter and the day-to-day warehouse upkeep, including picking and verifying orders, loading and unloading of products, and inventory control using warehouse equipment state of the art technology. The goal is to provide strong customer service and to dispatch products to customers.

The role requires 1+ year of counter sales experience in HVAC, proven sales success, and excellent customer service.

Qualifications

• Minimum 1+ year experience in a Counter Sales role, preferably in the HVAC industry.
• Proven success in sales and providing excellent customer service.
• Strong interpersonal skills including sales, problem solving and customer service.
• Ability to work independently but meet assigned goals and objectives in designated time frames.
• Ability to multitask and work in a fast-paced environment.
• A willingness to learn and grow with our Company.
• Knowledge of Microsoft Office products.
• Proven commitment to customer service and a safe work environment
• In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.

Responsibilities

• Interact with internal and outside sales people, vendors and contractors.
• Responsible for showroom merchandising and re-stocking product.
• Assist in resolving customer relations problems with both dealers and end users.
• Complete sales order process for customers with efforts to up-sell associated items.
• Daily loading and unloading of products.
• Receive, inspect and stock all merchandise.
• Verify all items received to items ordered for accuracy.
• Pick and verify orders for customers and prepare orders for shipment as needed.
• Assist with physical inventory and inventory control.
• Provide excellent customer service to external customers.
• Ensure grounds and warehouse are kept neat, orderly, and safe for employees and customer traffic.
• Adhere to all safety requirements relevant to one’s regular job duties.
• Wear appropriate PPE.
• Perform other duties as assigned

Skills

Counter Sales

Customer service

Interpersonal skills

Problem solving

Independent work

Multitasking

Learning and growth

Microsoft Office

Safety awareness

Education

Bachelor’s or Associate Degree

Tools

Forklift operation

Warehouse equipment

Job description

Watsco in Naples, FL is seeking a Counter Sales Warehouse Associate to handle the sales counter and the day-to-day warehouse upkeep, including picking and verifying orders, loading and unloading of products, and inventory control using warehouse equipment state of the art technology. The goal is to provide strong customer service and to dispatch products to customers.

The role requires 1+ year of counter sales experience in HVAC, proven sales success, and excellent customer service.