HVAC Counter Sales Specialist

Johnstone Supply The Balsan Group; Colmar (PA); On-site; USD 38,000 - 54,000; Full time

Job summary

Johnstone Supply The Balsan Group is seeking a Counter Sales Representative at our HVAC branch. You will be the face at the counter, helping contractors and customers find the right products and solutions while delivering knowledgeable service and processing orders.

Join a team focused on customer satisfaction and strong branch operations. You will build relationships, assist with product selection and pricing, stock and maintain inventory, and support showroom cleanliness and organization.

Qualifications

• Experience in customer service or sales preferred.
• HVAC knowledge or experience is a plus.
• Strong communication and problem-solving skills.
• Ability to multitask in a fast-paced environment.
• Detail-oriented with strong organizational skills.
• Team player with a positive attitude and willingness to learn.

Responsibilities

• Provide exceptional customer service to HVAC contractors and walk-in customers.
• Assist customers with product selection, pricing, and order placement.
• Process sales orders accurately and efficiently.
• Build relationships and understand customers' business needs.
• Answer product questions and help identify solutions.
• Receive, stock, and maintain inventory.
• Support branch operations with sales and warehouse teams.
• Maintain a clean, organized showroom environment.

Skills

Customer service

Sales experience

HVAC knowledge

Communication

Multitasking

Job description

Johnstone Supply The Balsan Group is seeking a Counter Sales Representative at our HVAC branch. You will be the face at the counter, helping contractors and customers find the right products and solutions while delivering knowledgeable service and processing orders.

Join a team focused on customer satisfaction and strong branch operations. You will build relationships, assist with product selection and pricing, stock and maintain inventory, and support showroom cleanliness and organization.