HVAC Controls Systems Team Leader

Johnson Controls; Houston (TX); Presencial; USD 92.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive bonus

Benefits package

Descripción de la vacante

Johnson Controls seeks an HVAC Controls Systems Technician Team Leader in Houston to oversee field technician operations and drive profitability and safety. You will coach technicians, coordinate with sales, and ensure on-time delivery of service and installation projects.

The role rewards leadership with a competitive salary, bonus plan, and comprehensive benefits, while shaping reliable, high‑quality outcomes for customers and Johnson Controls across diverse industries.

Formación

• Five+ years of progressive HVAC services operations experience.
• Three years in a management role with supervising others.
• Ability to lead field operations balancing customer satisfaction with financial goals.
• Experience with cross-functional partners (sales, branch leadership, matrix managers).
• Six Sigma Green Belt is a plus.

Responsabilidades

• Oversee day-to-day field technician team and plan monthly routes.
• Analyze performance to improve profitability, safety, and client satisfaction.
• Supervise teams and develop coaching plans.
• Coordinate with sales for installation opportunities and growth.
• Ensure compliance with HVAC operations standards and safety.

Conocimientos

HVAC operations leadership

Team leadership

Project coordination

Analytical skills

Cross-functional collaboration

Strong communication

Educación

Bachelor’s degree in Engineering or Business

Descripción del empleo

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

HVAC Controls Systems Technician Team Leader

Johnson Controls delivers HVAC service and controls support that helps customers maintain reliable operations, safety, and performance. In this role, you will lead a field technician team supporting service and installation work while balancing customer satisfaction, profitability, and compliance.

Role Overview

You will oversee the day-to-day activity of the field technician team, plan monthly technician routes, and help ensure the business runs safely, efficiently, and profitably. This position combines team leadership, operational execution, customer satisfaction, and close coordination with sales and branch leadership.

Key Responsibilities

• Oversee the day-to-day activities of the field technician team and plan monthly technician routes.
• Analyze team performance and recommend changes to improve profitability, safety, and client satisfaction.
• Supervise assigned teams and ensure developmental plans are in place.
• Lead the execution of assigned business activities and ensure consistency of delivery systems.
• Coordinate team work with sales to support sales opportunities, including linkage to installation opportunities.
• Raise potential market opportunities to the appropriate branch or region resource for strategic direction.
• Ensure serviced account portfolios achieve growth, proper profit levels, and customer satisfaction.
• Recommend and support staffing requirements for the assigned business.
• Implement and monitor HVAC operations standards and audit the effectiveness of operations to improve performance.
• Ensure contractual obligations are completed and customer satisfaction is achieved.
• Drive service and installation operational review meetings and review bids and estimates for accuracy.
• Apply branch workforce and management resources effectively.
• Analyze operational processes and provide recommendations for improvement.
• Support performance reviews, acquisitions, recruiting, hiring, retention, and other managerial responsibilities aligned with business strategy.
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• Provide clear performance expectations, one-on-one coaching, operational reviews, financial reviews, and development plans for direct reports in partnership with the appropriate matrix functional manager.
• Work with team leaders to ensure the workforce and skill levels needed for successful and profitable execution.

How You Will Do It

You will own outcomes with accountability, safety, and integrity by setting clear expectations, following through on commitments, and keeping compliance at the center of your decisions. You will stay close to the work by understanding technician schedules, customer needs, and operational constraints so you can remove obstacles quickly. You will improve every day by reviewing performance, bids, estimates, and operating results, then turning observations into practical process improvements. You will lead from the field by maintaining visibility with technicians, participating in jobsite activities, and providing hands-on coaching to improve technical execution, safety performance, and customer satisfaction. You will develop a highly skilled workforce by personally assisting with technician training, troubleshooting complex systems, startup activities, commissioning efforts, and technical knowledge transfer. You will dedicate time each week to field engagement activities focused on mentoring technicians, identifying development opportunities, and ensuring consistent work practices across the team. Support and lead project kickoff meetings with customers, subcontractors, project managers, engineers, and technical staff to establish project expectations, communication protocols, scope clarification, safety requirements, and execution plans. Lead, Support, facilitate and participate in system mockups, design reviews, and pre-installation planning sessions to validate installation approaches, reduce execution risk, and ensure alignment with customer requirements, contract documents, and Johnson Controls standards. Coordinate with subcontractors and internal teams to ensure installation activities are performed in accordance with project plans, specifications, schedules, quality requirements, and safety expectations. Work directly with customers, subcontractors, technicians, project managers, and engineering resources to drive alignment, reduce execution risk, and promote successful project outcomes. You will win as one team by partnering with sales, branch leadership, matrix functions, and field technicians to support consistent delivery and growth. You will provide steady coaching, monthly one-on-ones, and developmental feedback so your team has the support and clarity needed to perform well.

Qualifications

• A minimum of five (5) years of progressive operational experience in HVAC services.
• Three (3) years of experience in a management role with responsibility for the productivity and development of others.
• Ability to lead field operations, balance customer satisfaction with financial goals, and make sound decisions in a service environment.
• Experience working with cross-functional partners such as sales, branch leadership, and matrix managers.
• Strong communication, coaching, and organizational skills.
• Nice to Have Bachelor’s degree in Engineering or Business, or equivalent working experience.
• Johnson Controls Metasys experience.
• Eight (8) years' experience in an operational HVAC role with leadership responsibilities.
• Six Sigma Green Belt.

Why Join Us

This role gives you the opportunity to lead a team that directly impacts customer satisfaction, safety, and operational results. Johnson Controls also offers a competitive bonus plan and a competitive benefits package.

HIRING SALARY RANGE

HIRING SALARY RANGE: $92,400K-$130,000. (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role.

To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.

Johnson Controls: Enhancing the Intelligence of Buildings

Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet.

At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.