HVAC Comfort Consultant

DiBiase Heating and Cooling Company; Broomall (PA); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Dental insurance

Vision insurance

Health savings account

401 (k) matching

Retirement plan

Life insurance

Job summary

DiBiase Heating and Cooling Company is seeking an HVAC Comfort Consultant to present solutions, pricing, and financing options to homeowners and businesses, and to close sales through an established process. This role supports the installation team by gathering accurate job details and communicating them clearly to ensure a smooth customer experience from sale through install.

Responsibilities include following the sales process, performing timely follow-ups, educating customers on replacement

Qualifications

• A valid driver's license and clean driving record.
• Experience in sales and strong communication.
• Ability to calculate building loads and duct sizing.
• Understanding of marketing and lead generation.
• Professional appearance and customer-facing demeanor.
• Experience creating proposals and completing sales forms.
• Experience documenting job details in ServiceTitan.
• Strong organizational skills and attention to detail.
• Clear communication with customers, technicians, managers, and schedulers.

Responsibilities

• Follow the company sales process to maximize performance.
• Perform timely follow-up calls to move opportunities forward.
• Schedule and provide information on emergency sales calls.
• Educate customers on HVAC replacement options and add-on services.
• Collect deposits and oversee installations documentation.
• Provide proposals with pricing and solutions.
• Share rebate, tax credit, and incentive information.
• Coordinate installation times with production manager.
• Capture job photos and document details in ServiceTitan.
• Ensure smooth customer experience from sale to install.

Skills

Sales experience

Customer communication

Building loads

Duct sizing

Lead generation

ServiceTitan

Proposal skills

Professional appearance

Ethical standards

Organizational skills

Team communication

Tools

ServiceTitan

Job description

HVAC Comfort Consultant

Looking for a greater purpose? Tired of feeling unappreciated, like you are just a number? We are a family owned company where you can get the feel of being part of a team where everyone works together with the perks of working for a larger company.

About the Role

DiBiase Heating and Cooling Company is seeking a Local Experienced HVAC Comfort Consultant to present solutions, pricing, and financing options to homeowners and businesses—and close sales through our established process. This role supports the installation team by gathering accurate job details, engineering requirements, and communicating them clearly to ensure a smooth customer experience from sale through install.

Success looks like delivering professional, consultative guidance; following the sales process consistently; completing required documentation accurately; and coordinating next steps with customers and internal teams—on every scheduled sales call.

Pay Structure to be discussed during interview

ABOUT DIBIASE HEATING AND COOLING COMPANY

Since 2008,DiBiase Heating and Cooling Company, has strived to create the ultimate customer service experience by providing the fastest HVAC service in the area. By hiring people who share our core company values of integrity, honesty, and quality, we are able to accomplish this goal. Our team is home to some of the most qualified technicians in the industry who provide solutions for homeowners and their families to create a safe and comfortable home while ensuring system durability and maximizing energy savings. In order to hire and retain such quality and skilled employees, we provide top-notch benefits, great pay, and an awesome culture and team to work with!

Duties & Responsibilities

• Follow the company sales process to maximize performance and ensure a consistent customer experience.
• Perform timely follow-up phone calls at the required frequency to move opportunities forward.
• Schedule and provide information on emergency sales calls on the same day.
• Educate customers on HVAC replacement options and additional products or services available through the company.
• Communicate with customers professionally and collect payment for deposits and completed installations.
• Complete all sales-related forms accurately and submit them in a timely manner.
• Provide proposals promptly and include relevant pricing and solution details.
• Provide customers with rebate information, tax credits, utility incentives, and manufacturer rebates per company guidelines.
• Understand and present financing options, assisting customers with financing paperwork.
• Take job photos for installation reports and document job details in ServiceTitan software.
• Complete installation detail reports and communicate job requirements clearly to technicians and managers; coordinate installation times with the production manager.

Requirements

• A valid driver's license, clean driving record, and the ability to pass both a background check and drug screening.
• Experience in sales and the ability to connect with people through effective communication.
• Strong understanding of how to calculate building loads and duct sizing.
• Understanding of marketing and lead generation.
• Ability to maintain a professional appearance and attitude with customers and team members.
• Comfort working on scheduled calls and managing follow-ups consistently.
• Experience with proposal creation, documentation, and sales forms.
• Ability to use ServiceTitan (or similar tools) to document job details and upload installation reports.
• Commitment to ethical standards of honesty and integrity.
• Strong organizational skills and attention to detail when coordinating next steps.
• Ability to communicate clearly with customers, technicians, managers, and production scheduling.

BENEFITS:

• Health Insurance
• Dental insurance
• Vision insurance
• Health savings account
• 401 (k) matching
• Retirement plan
• Life insurance