HVAC Branch/Store Manager

Johnson Controls, Inc.; Johnson City (TN); On-site; USD 45,000 - 75,000; Full time

Job summary

Join a forward-thinking company dedicated to creating smart and sustainable buildings. This role offers the chance to lead branch operations, enhance customer support, and develop a collaborative team environment. With a focus on employee wellbeing and professional growth, you'll be empowered to make a difference in a dynamic workplace. If you're passionate about operational excellence and fostering a positive culture, this opportunity is perfect for you. Build your best future with us and thrive in an environment where your contributions are valued.

Benefits

Competitive salary and bonus plan

Paid vacation/holidays/sick time

Comprehensive benefits package

On the job/cross training opportunities

Collaborative team environment

Dedication to safety through Zero Harm policy

Qualifications

• 3-5 years of experience in branch/warehouse management required.
• Proficiency in Microsoft Office and Windows software is essential.

Responsibilities

• Oversee branch and warehouse operations, ensuring efficient customer support.
• Manage inventory control and maintain cycle count accuracy.

Skills

Branch/Warehouse Management

Customer Relationship Management

Analytical Skills

Communication Skills

Decision-Making Skills

Tools

Microsoft Office

Windows

Job description

Build your best future with the Johnson Controls Team

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer

• Competitive salary and bonus plan
• Paid vacation/holidays/sick time
• Comprehensive benefits package including 401K, medical, dental, and vision care
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy
• Check us out: A Day in a Life at Johnson Controls

What you will do

You will be responsible for supporting regional operational activities and overseeing all aspects of the branch and warehouse operations.

How you will do it

• Branch sales growth both in units and Parts and Supplies.
• Operational support and management of the branch.
• Manage customer support and maintain an efficient operation.
• Develop and train the Counter Sales and Warehouse Associates.
• Maintain inventory control within the branch and region to adequately serve customers while maintaining 98% cycle count accuracy.
• Manage all shipping and receiving activities to ensure that products are handled and stored in a safe and efficient manner.
• Train warehouse personnel in material handling methods and ensure that the applicable OSHA requirements are fulfilled including forklift certification.
• Manage the product selection function for the location.
• Administer the Factory Warranty policies and include review and approval of warranty claims and the proper disposition of defective items.

What we look for

Required:

• 3-5 years of branch/warehouse management experience
• Proficiency in Windows and Microsoft Office software
• Strong interpersonal, customer relationship and decision-making skills
• Effective and professional communication and organization skills
• Strong analytical skills and a positive human relations orientation

Preferred:

• HVAC industry experience