HVAC and/or Electrical Dispatcher (Not a Remote Position)

Bellowsservice; Santa Cruz (CA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in home services is seeking dedicated HVAC and Electrical Dispatchers to join their team in beautiful Santa Cruz County. This full-time role promises a dynamic work environment where no two days are the same. You'll be at the heart of operations, dispatching skilled technicians and ensuring seamless service delivery to customers. With competitive pay, benefits for you and your family, and opportunities for growth, this is more than just a job—it's a chance to build a fulfilling career locally. If you're ready to take the next step in your professional journey, we invite you to apply and become part of a team that values your contributions.

Benefits

Competitive Pay

Bonus Structure

Benefits for Family

Paid Time Off

Qualifications

• Must have previous service dispatch experience in HVAC, Electrical, or Plumbing.
• Strong communication skills and attention to detail are essential.

Responsibilities

• Dispatch techs and installers to jobs and schedule emergency calls.
• Support daily operations of a rapidly growing business.

Skills

Service Dispatch Experience

Communication Skills

Attention to Detail

Google Suite Skills

Fast Learner

Bilingual (Spanish and English)

Experience with Service Titan

Job description

The Central Coast's largest home services company continues to grow and is seeking full-time HVAC and Electrical Dispatchers to work out of our new Soquel headquarters. Are you tired of sitting in traffic commuting over 17 or down Highway 1 every day? Do you want to work in Santa Cruz County and finally have a real chance to grow and get ahead?

If you join us as one of our HVAC or Electrical Dispatchers, not only will you be building a career locally, your days will never be boring! Your primary role will be to dispatch our techs and installers to jobs, schedule emergency calls and multi-day installs, and support the daily operations of a rapidly growing business. If you are looking for a career, not just another job, please apply!

Required Skills:

1. Previous service dispatch experience is a must, ideally in HVAC, Electrical or Plumbing service and install dispatch
2. Impeccable attendance and timeliness, ready to work every day
3. Effective, positive communication that builds rapport with customers and teammates
4. Ability to provide solutions per customer’s needs, timing and requirements
5. Attention to detail and professionalism in all situations
6. Strong Google suite skills, including working with Docs and Sheets
7. Fast learner with new technology and software applications, experience with Service Titan a plus!
8. Bilingual in Spanish and English a plus, but not required

This is a full-time position with competitive pay and bonus, benefits for you and your family, and paid time off. We have three offices in the Bay Area; this position is located at our headquarters in Soquel, in Santa Cruz County. From this office, we manage all operations on the North Central Coast and SF South Bay.

Bellows Plumbing, Heating & Air is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.