Dispatcher - San Jose, CA

ARS; San Jose (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading provider of HVAC, plumbing, and electrical services in a dynamic role focused on dispatch and scheduling. This full-time position offers a supportive work environment with opportunities for career growth. You'll be instrumental in ensuring service technicians are dispatched efficiently, enhancing customer satisfaction through effective communication and local area knowledge. With competitive pay, weekly direct deposits, and a comprehensive benefits package, this role is perfect for those looking to make a significant impact in a thriving company. Embrace the chance to grow your career within a strong team culture.

Benefits

Weekly pay via direct deposit

Paid training and onboarding

Insurance available after 31 days

Low-cost medical

Dental, vision, HSA/FSA

401(k) with company match

13 days PTO + 8 paid holidays

Company-paid life insurance

Clean office environment

Career growth opportunities

Qualifications

• Prior experience in dispatch or scheduling roles is essential.
• Proficiency in Microsoft Office and phone systems is required.

Responsibilities

• Ensure efficient dispatch of service technicians and meet customer needs.
• Manage call flow and coordinate scheduling effectively.

Skills

Dispatch experience

Scheduling experience

Call center experience

Microsoft Office proficiency

Multi-line phone systems

Local geography knowledge

Job description

Overview

Pay: $24.00 - $26.00 per hourSchedule: Tuesday - SaturdayFull-time, year-round work

Join ARS, the nation’s largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience.

What We Offer:

• Weekly pay via direct deposit

• Paid training and onboarding

• Insurance available after 31 days

• Low-cost medical (as low as $5/week)

• Dental, vision, HSA/FSA

• 401(k) with company match

• 13 days PTO + 8 paid holidays

• Company-paid life insurance

• Clean office environment with strong team culture

• Career growth within a national service network

Responsibilities

Ensure service technicians are dispatched efficiently and customer needs are met promptly. Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day. Strong communication and local area knowledge are key to success in this role.

Qualifications

What You Need:

• Prior dispatch, scheduling, or call center experience

• Proficiency in Microsoft Office and multi-line phone systems

• Familiarity with local geography to support route planning

• Must report daily to the office (not a remote position)

• Flexibility to work assigned shifts and weekend rotations as needed

• Must pass background check and drug screening

Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.