HVAC/Air Duct Cleaning Division Manager

SERVPRO Team Sepe; Town of Ithaca (NY); On-site; Full time

Job summary

SERVPRO Team Sepe is looking for an experienced HVAC/Air Duct Cleaning Division Manager to join its management team. This role involves supervising technicians, ensuring customer satisfaction, and promoting safety protocols while offering a competitive salary and benefits including medical and retirement plans. The ideal candidate will have a strong background in HVAC services and management, with opportunities for growth within the company.

Benefits

Paid Vacation

Paid Sick Time

Medical, Dental, Vision Benefits with Employer Contribution

401K Retirement Planning with Employer Contribution

Commission opportunities

Overtime

Qualifications

• Management experience of at least 3 years in related field preferred.
• At least 3 years industry experience in Air Duct and HVAC cleaning.
• NADCA Certified preferred.

Responsibilities

• Supervise duct cleaning technicians and ensure compliance with safety protocols.
• Plan and schedule jobs for efficient resource use.
• Evaluate technician performance and provide feedback.

Skills

Customer Service

Problem-Solving

Interpersonal Skills

Critical Thinking

Mechanical Background

Education

High School Degree

Job description

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Job Description

Our SERVPRO Team is seeking an experienced certified HVAC/Air Duct Cleaning Division Manager to join our current Management Team of professionals and leaders. Do you have a desire to start a new opportunity where you can utilize your experience, ideas, and expertise to develop a department's sales growth and technician development? Do you enjoy helping others? We may just have the perfect opportunity for you.

• Salary: $30 HR/ Commission opportunities/ Overtime
• Paid Vacation
• Paid Sick Time
• Medical, Dental, Vision Benefits with Employer Contribution
• 401K Retirement Planning with Employer Contribution
• Opportunity for position development and growth
• Supervision and Management:
• Supervise duct cleaning technicians, ensuring they follow company procedures and safety protocols.
• Plan and schedule duct cleaning jobs, ensuring efficient use of resources and timely completion of projects.
• Train and mentor new technicians, providing ongoing support and development opportunities.
• Evaluate technician performance and provide feedback to improve quality and efficiency.
• Write Estimates and Proposals and provide to clients.
• Divisional Growth: Seek business development opportunities for new clients, encourage repeat business ofcurrent clients.
• Customer Service:
• Address customer inquiries and concerns regarding duct cleaning services.
• Provide Commercial and Residential Air Duct and HVAC Cleaning Services with team of Technicians using CaddyVac Cleaning System.
• Ensure customer satisfaction by delivering high-quality cleaning services and addressing any issues promptly.
• Maintain professional communication with customers throughout the cleaning process.
• Operations and Quality Control:
• Ensure all duct cleaning jobs are performed according to industry standards and company policies.
• Maintain and manage cleaning equipment and supplies, ensuring they are in good working order.
• Conduct quality control checks to ensure the effectiveness of the cleaning process.
• Ensure projects are priced properly to ensure profitability and divisional growth.
• Administrative Tasks:
• Prepare and maintain accurate job records, including work orders, invoices, and customer information.
• Manage budgets and track expenses related to duct cleaning operations.
• Communicate with Administrative staff for job progress, details, updates.
• Follow SERVPRO policies and procedures for successful job completion.
• Safety:
• Ensure that all technicians follow safety protocols and use appropriate personal protective equipment (PPE).
• Conduct regular safety inspections of equipment and work areas.
• Promote a safe work environment for all employee
  

Job Description

Our SERVPRO Team is seeking an experienced certified HVAC/Air Duct Cleaning Division Manager to join our current Management Team of professionals and leaders. Do you have a desire to start a new opportunity where you can utilize your experience, ideas, and expertise to develop a department's sales growth and technician development? Do you enjoy helping others? We may just have the perfect opportunity for you.

• Salary: $30 HR/ Commission opportunities/ Overtime
• Paid Vacation
• Paid Sick Time
• Medical, Dental, Vision Benefits with Employer Contribution
• 401K Retirement Planning with Employer Contribution
• Opportunity for position development and growth

• Supervision and Management:
• Supervise duct cleaning technicians, ensuring they follow company procedures and safety protocols.
• Plan and schedule duct cleaning jobs, ensuring efficient use of resources and timely completion of projects.
• Train and mentor new technicians, providing ongoing support and development opportunities.
• Evaluate technician performance and provide feedback to improve quality and efficiency.
• Write Estimates and Proposals and provide to clients.
• Divisional Growth: Seek business development opportunities for new clients, encourage repeat business ofcurrent clients.
• Customer Service:
• Address customer inquiries and concerns regarding duct cleaning services.
• Provide Commercial and Residential Air Duct and HVAC Cleaning Services with team of Technicians using CaddyVac Cleaning System.
• Ensure customer satisfaction by delivering high-quality cleaning services and addressing any issues promptly.
• Maintain professional communication with customers throughout the cleaning process.
• Operations and Quality Control:
• Ensure all duct cleaning jobs are performed according to industry standards and company policies.
• Maintain and manage cleaning equipment and supplies, ensuring they are in good working order.
• Conduct quality control checks to ensure the effectiveness of the cleaning process.
• Ensure projects are priced properly to ensure profitability and divisional growth.
• Administrative Tasks:
• Prepare and maintain accurate job records, including work orders, invoices, and customer information.
• Manage budgets and track expenses related to duct cleaning operations.
• Communicate with Administrative staff for job progress, details, updates.
• Follow SERVPRO policies and procedures for successful job completion.
• Safety:
• Ensure that all technicians follow safety protocols and use appropriate personal protective equipment (PPE).
• Conduct regular safety inspections of equipment and work areas.
• Promote a safe work environment for all employee
  

Experience, Skills, and Education :

Qualifications:

• Insurable driving record
• Must be able to pass a drug and medical screening
• Must have a clean criminal background check
• Minimum of Highschool Degree
• Management Experience of at least 3 Years, in related field preferred.
• At least 3 Years Industry Experience in Air Duct and HVAC Cleaning, experience in both Residential & Commercial preferred.
• Excellent interpersonal skills with the ability to interact with all types of customers
• Strong problem-solving and critical thinking skills
• Comfortable familiarity with HVAC wiring diagrams
• Demonstrated ability to forge strong relationships with clients
• Strong mechanical background
• Ability to lift and move heavy objects
• NADCA Certified, Preferred
• OSHA Certified, Preferred
• ASCS, CVI & VMT Certification preferred
  
  

Company Description

SERVPRO - Franchises of Broome County, Tompkins & Tioga Counties, Elmira/Chemung County and Watkins Glen/ Schuyler County, Cortland & Chenango County, Corning, Bath and SERVPRO of Susquehanna, Bradford and Tioga Counties, has been serving our local community and the surrounding counties for over 30 years. We are a locally owned and family operated business and have a team of professionals ready to assist Business & Homeowners at all times. We understand the stress and worry our customers experience with a fire or water damage and the disruption it causes in their life, and home or business. Our goal is to help minimize the interruption and get back to normal as soon as possible. We are an all-in-one service provider for cleaning, restoration, and construction needs.

SERVPRO - Franchises of Broome County, Tompkins & Tioga Counties, Elmira/Chemung County and Watkins Glen/ Schuyler County, Cortland & Chenango County, Corning, Bath and SERVPRO of Susquehanna, Bradford and Tioga Counties, has been serving our local community and the surrounding counties for over 30 years. We are a locally owned and family operated business and have a team of professionals ready to assist Business & Homeowners at all times. We understand the stress and worry our customers experience with a fire or water damage and the disruption it causes in their life, and home or business. Our goal is to help minimize the interruption and get back to normal as soon as possible. We are an all-in-one service provider for cleaning, restoration, and construction needs.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Facilities Services

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