HVAC Account Manager - Little Rock, AR

Bosch Home Comfort Group; Little Rock (AR); On-site; USD 50,000 - 70,000; Full time

Job summary

Bosch is seeking a motivated sales professional to represent our YORK brand in the HVAC distribution channel in the United States. You will promote Bosch residential and commercial HVAC equipment to contractors, recruit new York Dealers, and grow market share while upholding Bosch’s commitment to quality and service.

You will work to strengthen partnerships with existing customers, support technical and commercial inquiries, and drive revenue growth through proactive outreach and excellent

Qualifications

• High School Diploma or equivalent.
• 5+ years of customer service experience.
• Experience supporting the sales team.

Responsibilities

• You will develop an in depth understanding of our residential and commercial product offering.
• Supporting internal and external customers with technical commercial issues, quoting for light commercial HVAC equipment and supplies.
• Superior product selection capabilities with the ability to offer alternative solutions to save energy and cost for our customers.
• Proactive calls to customer base to drive sales and increase margins.
• Order entry and shipment tracking where necessary.
• Post-sale support as required.
• Facilitate product returns and train customers on warranty processing.
• Other duties as directed

Skills

Customer service experience

Sales support

Experience supporting the sales team

Education

High School Diploma or equivalent

Job description

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry.

• Reinvent yourself: At Bosch, you will evolve.
• Discover new directions: At Bosch, you will find your place.
• Celebrate success: At Bosch, we celebrate you.
• Shape tomorrow: At Bosch, you change lives.

Job Description

You will represent one of the leading brands in the HVAC distribution channel for York Factory Direct promoting the Bosch portfolio in the assigned market. You will also become a member of a highly motivated, winning team fostering an inclusive and positive culture.

You will be responsible for selling Residential and Commercial HVAC equipment, parts and supplies to HVAC contractors, with heavy emphasis on signing new York Dealers.

The selected candidate will develop partnerships with existing customers to increase share of wallet, while recruiting new customers into the York family to increase market share. You will represent a company proud to design, assemble and manufacture HVAC products in the USA.

Leadership coaching will be a constant throughout your career. Investing in our people is a high priority at Bosch. Your sales leaders will onboard you with all the programs, product and company information you need to succeed.

They will always be available to help answer questions and mentor you where they see fit or where improvements can be met. This is designed to make you the best sales professional in the industry so you can achieve all of your personal and professional goals!

Job Responsibilities

• You will develop an in depth understanding of our residential and commercialproduct offering.
• Supporting internal and external customers with technical commercial issues, quoting for light commercial HVAC equipment and supplies.
• Superior product selection capabilities with the ability to offer alternative solutions to save energy and cost for our customers.
• Proactive calls to customer base to drive sales and increase margins.
• Order entry and shipment tracking where necessary.
• Post-sale support as required.
• Facilitate product returns and train customers on warranty processing.
• Other duties as directed

Qualifications

Required Qualifications:

• High School Diploma or equivalent
• 5+ years of customer service experience
• Experience supporting the sales team

Preferred Qualifications:

• Proficiency in Windows and Microsoft Office software.
• Strong interpersonal, customer relationship and decision-making skills.
• Effective and professional communication and organization skills.
• Strong analytical skills and a positive human relations orientation.

Additional Information

*Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.

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