Humanitarian Support Worker

careerteam; Everett (WA); On-site; USD 31,767 - 43,353; Full time

Job summary

Career Team is seeking a Humanitarian Support Worker (DRE WEX) for Volunteers of America Western Washington in Snohomish County, WA. This 9-month, on-site disaster relief role offers an hourly pay range of $23.06 to $31.47.

You will maintain client files, prepare recovery reports, conduct intake, support care coordination, and collaborate with local agencies to restore communities after disasters.

Qualifications

• High school diploma or equivalent required; associate’s degree preferred.
• Strong interpersonal and communication skills
• Ability to work with individuals experiencing trauma and stress
• Proficiency with computer applications and database systems
• Bilingual capabilities preferred (English/Spanish or other community languages)
• Valid driver’s license and reliable transportation
• Ability to maintain confidentiality and professional boundaries

Responsibilities

• Maintain and organize client files and recovery documentation
• Prepare reports on disaster recovery services and client outcomes
• Perform data entry and database management for disaster case tracking
• Support administrative functions of disaster recovery operations
• Conduct client intake and assessment for disaster‑impacted households
• Provide disaster care coordination support to affected individuals and families
• Develop individualized recovery plans in collaboration with clients
• Maintain accurate and timely records in compliance with program standards

Skills

Interpersonal skills

Communication

Education

High school diploma

Associate degree preferred

Tools

Database systems

Job description

Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting‑edge technology with compassionate, high‑touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we’re solving today’s unemployment challenges with smart software, world‑class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you’re passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here.

Position Overview

Title: Humanitarian Support Worker (DRE WEX Position) – VOAWW (Volunteers of America Western Washington)
Reports To: Team Lead
Location: Snohomish County, WA
Employment Type/FLSA Status: Non‑Exempt, Disaster Relief Employment (DRE)
Hourly Compensation Range: $23.06–$31.47 per hour
Position Duration: 9 months (temporary disaster relief position)
Work Setting: 100% onsite at VOAWW

Essential Duties and Responsibilities

• Maintain and organize client files and recovery documentation
• Prepare reports on disaster recovery services and client outcomes
• Perform data entry and database management for disaster case tracking
• Support administrative functions of disaster recovery operations
• Conduct client intake and assessment for disaster‑impacted households
• Perform outreach to flood‑impacted households and businesses
• Conduct assessments to identify immediate and long‑term recovery needs
• Provide disaster care coordination support to affected individuals and families
• Develop individualized recovery plans in collaboration with clients
• Maintain accurate and timely records in compliance with program standards
• Coordinate referrals to additional recovery resources and services
• Collaborate with local agencies, nonprofit organizations, and government partners
• Participate in disaster recovery meetings and community planning sessions
• Support community outreach efforts in disaster‑affected areas
• Assist with coordination between various recovery service providers
• Support communication efforts with disaster‑impacted communities
• Approach each day and task with a "ZAG" mindset
• Other duties and projects as needed

Minimum Qualifications

• High school diploma or equivalent required; associate’s degree preferred
• Strong interpersonal and communication skills
• Ability to work with individuals experiencing trauma and stress
• Proficiency with computer applications and database systems
• Bilingual capabilities preferred (English/Spanish or other community languages)
• Valid driver’s license and reliable transportation
• Ability to maintain confidentiality and professional boundaries

Eligibility Criteria

• Has been terminated, laid off, or received a notice of termination or layoff; OR
• Has been temporarily or permanently laid off as a consequence of emergency or disaster conditions related to recent flooding; OR
• Was self‑employed but is now unemployed as a result of the economic impact of emergency or disaster conditions related to recent flooding; OR
• Is a military service member recently discharged or released under other than dishonorable conditions; OR
• Is a military spouse who experienced a PCS or ETS in the last 6 months; OR
• Up until recently relied on another immediate family member for financial support and no longer has that support; OR
• Has been unemployed for longer than 27 weeks

About Career Team

Founded in 1996, Career Team, LLC is a private workforce development organization that supports workforce development through technology and personalized services.