Human Services Worker Transitional Housing Program

Community Partners in Action; Hartford (CT); On-site; USD 28,000 - 32,000; Part time

Job summary

Community Partners in Action in Hartford, CT is seeking a Human Services Worker for a part-time, second-shift role at Hartford Transitional Housing. You will supervise residents, ensure safety, and support daily living activities. The position requires a HS diploma or higher; prior experience with justice-involved clients and substance use or mental health issues is preferred.

Bilingual Spanish/English is desirable. A CT driver’s license and reliable transportation are required.

Qualifications

• High School diploma or GED, and an associate or bachelor’s degree.
• Prior experience in human services with justice-involved clients with substance abuse, mental health or related issues preferred.
• Must have a valid CT driver’s license and reliable transportation.
• Weekend/holiday availability and flexibility to work additional hours as needed.

Responsibilities

• Supervise and monitor resident activities following program policies; maintain a safe environment.
• Advocate for participants to encourage participation and accountability.
• Mediated conflicts and resolve issues using a solutions-focused approach.
• Maintain professional boundaries with residents, staff, and visitors at all times.
• Model professional conduct and ethics in all interactions; manage phones and front-desk interactions.
• Assist with meeting resident needs and uphold agency policies.
• Record incidents and maintain shift logs; report to supervisors.

Skills

Bilingual Spanish/English

Crisis management

Multi-cultural interaction

Professional boundaries

Education

High School diploma/GED

Associate or Bachelor's degree

Job description

Human Services Worker, Hartford Transitional Housing, Hartford, CT

SHIFT: Part Time 2nd Shift 4:00PM-12:00AM, 24 Hours Weekly, Tuesday, Saturday, Sunday

COMPENSATION: $2 2.50

AGENCY DESCRIPTION

One of the oldest organizations of its kind in the country, Community Partners in Action (CPA) was founded nearly 150 years ago to champion criminal justice reform and advocate for preserving the dignity of those in and out of prison. Through our programs that include reentry and housing, youth initiatives, a nationally recognized Prison Arts Program, and holistic alternatives to incarceration, we provide a long-term impact that positively transforms individuals and society at large. Annually serving over 4,000 individuals throughout Connecticut, our work is possible due to partnerships with and support from individuals, government, private funders, organizations, and businesses.

CPA is guided by our BEDI (Belonging, Equity, Diversity, and INclusion) culture. WE ARE COMMITTED to building and maintaining an inclusive, equitable workplace and COMPELLED to have a constructive impact on criminal justice reform in CT that ends racial inequities and ensures the humanity and dignity of those interacting with the system. Read more about our BEDI culture at https://cpa-ct.org/our-bedi-journey/

PROGRAM DESCRIPTION

Community Partners in Action provides a transitional residence to clients referred by Court Support Services Division to the Alternative in the Community Program network with a stipulation of transitional housing for at least part of their program commitment. Clients participate in day programming at the Hartford Alternative in the Community. (Established 1989)

POSITION REQUIREMENTS

The ideal candidate will have a High School diploma/GED, associate or bachelor's degree. Prior experience working in the human services field with justice involved clients with substance abuse, mental health or other behavior issues is preferred. Ability to interact with multi-cultural populations; crisis management skills; share the belief that people can change and individuals in need deserve quality services and an opportunity for recovery; must have a valid CT driver’s license and reliable transportation. Ability to work weekends, holidays and additional hours as needed. Bilingual ability (Spanish/English) desired.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

• Supervise and monitor resident activities in compliance with program policies, including morning wake-up and completion of resident chores. Ensure a safe and secure environment for all utilizing appropriate de-escalation and behavior motivation techniques.
• Be an advocate for all participants encouraging program participation and accountability.
• Proactively act as a mediator when necessary to effectively resolve resident conflicts in a solutions focused manner.
• Maintain professional boundaries with residents, staff, volunteers, family members/visitors and providers at all times.
• Serve as positive role model following program guidelines for professional conduct and code of ethics and always maintain a professional image when interacting with supervisors, staff, residents and visitors, or answering phones.
• Assist with meeting resident needs as necessary and appropriate.
• Possess knowledge of and implement all agency/program policies and procedures governing facility operations including:

• Key Controls
• Head Count
• Facility Rounds
• Monitoring of client locations and visitors
• Emergency Procedures
• Inspections

• Maintain shift log indicating incidents that occur, immediately reporting all incidents to Program Manager, Residential Supervisor or to on-call personnel. As required, complete incident reports.
• Ensure all visitors have proper identification prior to entering the facility.
• Search all bags brought in or out of the facility, conducting pat and pocket searches on residential clients.
• Conduct client intake/admission and orientation after hours.
• Conduct random drug testing and breathalyzers.
• Complete all necessary documentation accurately and in a timely manner.
• Must be familiar with universal precautions and related issues including risk of communicable diseases.
• Remain constantly alert during all shifts for any situation that may jeopardize the safety of residents, staff, visitors and/or the community.
• Engage in all staff meetings and training offered to enhance professional development (required/non-required).
• Perform all other duties as required.

An Equal Opportunity Employer Committed to Affecitive Action