Human Services Worker

Community Partners in Action; Waterbury (CT); On-site; USD 26,000 - 32,000; Full time

Job summary

Community Partners in Action operates the Waterbury Transitional House, a supervised residential program for men. This Human Services Worker supports residents, enforces program policies, and ensures safety, reporting incidents to supervision as needed.

The role requires a high school diploma or GED, with preferred associate or bachelor’s degree, bilingual Spanish/English, and a valid CT driver’s license. Weekend and holiday availability is expected; the position emphasizes crisis management and

Qualifications

• High school diploma or GED; degree preferred.
• Experience in human services with justice-involved clients.
• CT driver's license and reliable transportation; weekend/holiday availability.

Responsibilities

• Supervise resident activities and maintain a safe environment.
• Advocate for participants and promote program participation.
• Mediate conflicts using a solutions-focused approach.
• Maintain professional boundaries with residents, staff, and visitors.
• Complete incident reports and maintain shift logs.
• Ensure accurate documentation and adherence to policies.
• Assist with meeting resident needs and program requirements.

Skills

Crisis management

Bilingual Spanish/English

Interpersonal communication

Multicultural sensitivity

Education

High School diploma or GED

Associate or bachelor's degree

Job description

Human Services Worker - Waterbury Transitional Housing

Waterbury, CT

SHIFT: 2nd Shift 4:00PM-12:00AM, Monday-Friday

COMPENSATION: $21.00

Agency Description

One of the oldest organizations of its kind in the country, Community Partners in Action (CPA) was founded nearly 150 years ago to champion criminal justice reform and advocate for preserving the dignity of those in and out of prison. Through our programs that include reentry and housing, youth initiatives, a nationally recognized Prison Arts Program, and holistic alternatives to incarceration, we provide a long-term impact that positively transforms individuals and society at large. Annually serving over 4,000 individuals throughout Connecticut, our work is possible due to partnerships with and support from individuals, government, private funders, organizations, and businesses.

CPA is guided by our BEDI (Belonging, Equity, Diversity, and Inclusion) culture. WE ARE COMMITTED to building and maintaining an inclusive, equitable workplace and COMPELLED to have a constructive impact on criminal justice reform in CT that ends racial inequities and ensures the humanity and dignity of those interacting with the system. Read more about our BEDI culture at https://cpa-ct.org/our-bedi-journey/

Program Description

The Waterbury Transitional House (WTH) provides men with a supervised structured, residential environment that is safe and supportive.

WTH is a stable atmosphere that enhances the efforts of the residents and staff to effect positive changes in residents behavior and decision making. The program promotes responsibility and accountability while reinforcing the values of tolerance, respect, cooperation, and concern during the mens stay, while meeting the needs of the referral source.

What CPA Brings To The Table

• A culture of belonging, equity, diversity and inclusion for all employees
• Medical and Dental insurance through Cigna
• 401k Eligibility after 60 Days of Employment
• Life Insurance, Short- and Long-Term Disability at NO cost to you
• Generous Vacation, Personal, and Sick Time
• 13 Paid Holidays
• A commitment to employee health and wellness
• The opportunity to make a difference and be a part of a team dedicated to systemic change and criminal justice reform

Position Requirements

The ideal candidate will have a High School diploma/GED, associate or bachelor's degree. Prior experience working in the human services field with justice involved clients with substance abuse, mental health or other behavior issues is preferred. Ability to interact with multi-cultural populations; crisis management skills; share the belief that people can change and individuals in need deserve quality services and an opportunity for recovery; must have a valid CT drivers license and reliable transportation. Ability to work weekends, holidays and additional hours as needed. Bilingual ability (Spanish/English) desired.

Essential Functions And Basic Duties

• Supervise and monitor resident activities in compliance with program policies, including morning wake-up and completion of resident chores. Ensure a safe and secure environment for all utilizing appropriate de-escalation and behavior motivation techniques.
• Be an advocate for all participants encouraging program participation and accountability.
• Proactively act as a mediator when necessary to effectively resolve resident conflicts in a solutions focused manner.
• Maintain professional boundaries with residents, staff, volunteers, family members/visitors and providers at all times.
• Serve as positive role model following program guidelines for professional conduct and code of ethics and always maintain a professional image when interacting with supervisors, staff, residents and visitors, or answering phones.
• Assist with meeting resident needs as necessary and appropriate.
• Possess knowledge of and implement all agency program policies and procedures governing facility operations including:
• Key Controls
• Head Count
• Facility Rounds
• Monitoring of client locations and visitors
• Emergency Procedures
• Inspections
• Maintain shift log indicating incidents that occur, immediately reporting all incidents to Program Manager, Residential Supervisor or to on-call personnel. As required, complete incident reports.
• Ensure all visitors have proper identification prior to entering the facility.
• Search all bags brought in or out of the facility, conducting pat and pocket searches on residential clients.
• Conduct client intake/admission and orientation after hours.
• Conduct random drug testing and breathalyzers.
• Complete all necessary documentation accurately and in a timely manner.
• Must be familiar with universal precautions and related issues including risk of communicable diseases.
• Remain constantly alert during all shifts for any situation that may jeopardize the safety of residents, staff, visitors and/or the community.
• Engage in all staff meetings and training offered to enhance professional development (required/non-required).
• Perform all other duties as required.

An Equal Opportunity Employer Committed to Affine