Human Services Supervisor-Aging & Disability Services

Snohomish County; Everett (WA); On-site; USD 70,000 - 100,000; Full time

Job summary

Snohomish County is seeking a full-time Supervisor for its Aging and Disability Services Division, focusing on launching innovative programs like WA Cares and Health Related Social Needs. The ideal candidate will have strong leadership skills, a passion for program development, and experience in supervising staff to enhance service delivery for county residents.

Qualifications

• Four years of progressive experience in human services, including two years in a supervisory role.
• Valid Washington State Driver's License.
• Knowledge of human services programs and management principles.

Responsibilities

• Design and oversee human services programs, including planning and budgeting.
• Supervise and evaluate staff, ensuring compliance and quality service delivery.
• Collaborate with management and analyze operations to facilitate improvement.

Skills

Leadership

Program Development

Communication

Education

Bachelor's degree in a relevant field

Job description

Join our Snohomish County Human Services Team

We have one full-time supervisory position in our Aging and Disability Services Division. We are seeking an individual with strong leadership skills and an innovative mindset to help launch the new WA Cares program that will go live July 1, 2026.

In addition, this position will oversee a new program called Health Related Social Needs (HRSN), which will provide expanded benefits to Apple Health enrollees. This program is contracted to our Area Agency on Aging (AAA) through ALTSA and the WA State Health Care Authority. HRSN is expected to begin this Summer 2025.

The Supervisor must have a passion for developing new programs and be capable of supervising staff to ensure a smooth launch of both programs, meeting the needs of Snohomish County residents efficiently. Since these are new initiatives, a high level of innovation and comfort with change is required.

Job Offers are contingent upon successful reference and background checks. Snohomish County will not sponsor or take over sponsorship of an employment visa for this opportunity. All hires must verify identity and eligibility to work in the U.S. in compliance with federal law.

Snohomish County Human Services strives to be an equitable and trauma-informed department. We believe every interaction, procedure, and policy offers an opportunity to build a more resilient and restorative community.

For questions regarding this job posting, please contact Joeann Turck at [e-mail].

Job Summary

Provide leadership, supervision, and technical guidance to staff within assigned Human Services program areas. Responsible for implementing programs and coordinating operations, including work assignments, performance evaluations, and issue resolution to ensure quality service delivery aligned with program goals and standards.

STATEMENT OF ESSENTIAL JOB DUTIES

1. Design and oversee human services programs or projects, including planning, goal setting, budgeting, subcontracting, and developing monitoring and evaluation systems.
2. Supervise and evaluate staff; advise, instruct, train, assign work, and participate in hiring decisions.
3. Prepare reports and maintain documentation, ensuring accuracy and timeliness; improve documentation systems for efficiency and compliance.
4. Collaborate with management to achieve departmental goals.
5. Monitor operations against goals; develop corrective actions and prepare reports.
6. Gather and analyze data to facilitate proper use of services and funds.
7. Address inquiries and communicate sensitive issues to leadership.
8. Coordinate with other programs and agencies; lead local initiatives and act as program advocate.
9. Work collaboratively across disciplines to meet client needs.
10. Ensure compliance with laws and standards, and participate in quality assurance efforts.

OTHER DUTIES

1. Perform duties of subordinate employees as needed.
2. Perform other related duties.

A Bachelor's degree in a relevant field plus four years of progressive experience in human services, including two years in a supervisory role, or equivalent combination of education and experience. Must pass relevant tests.

SPECIAL REQUIREMENTS

A valid Washington State Driver's License is required; additional screenings may be necessary depending on program assignment.

KNOWLEDGE AND ABILITIES

• Knowledge of human services programs and systems, principles of program development, and management.
• Ability to plan, organize, and coordinate work, develop effective relationships, analyze operations, and communicate professionally in writing and orally.

SUPERVISION

This position reports to a Division Manager. Work is performed independently with review through results and reports.

WORKING CONDITIONS

Office environment with travel for community engagement and program activities. Some evening, weekend, and holiday work required. No heavy lifting involved.

Snohomish County is an Equal Employment Opportunity employer. Accommodations are available upon request.