Human Services Supervisor

University of California- Davis Health; Sacramento (CA); On-site; USD 98,000 - 194,000; Full time

Benefits offered by this job

Health insurance

Paid Time Off

CE allowance

Staff Education Reimbursement

Job summary

UC Davis Health is seeking a Human Services Supervisor to lead the Home Care Services Department across Hospice, HBPC, and Home Health. The role includes clinical supervision, staff development, and collaboration with interdisciplinary teams to ensure high-quality patient-centered care.

The position emphasizes leadership, regulatory compliance, and program improvement with responsibilities for clinical services, crisis response, and continuous quality initiatives.

Qualifications

• Valid California LCSW license without restrictions.
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Responsibilities

• Lead and supervise human services staff in home hospice, HBPC, and home health programs.
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• Provide clinical consultation and program development guidance.
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Skills

Clinical experience

Supervisory experience

Interdisciplinary collaboration

Regulatory compliance

Quality improvement

Communication skills

Crisis intervention

Education

Master's degree in social work

Tools

Epic

Electronic Health Records

Job description

The Human Services Supervisor is a licensed clinical social worker (LCSW) who provides clinical, operational, and supervisory leadership for Human Services within the UCDH Home Care Services Department, with responsibility for Hospice, including Volunteer and Bereavement programs, Home-Based Palliative Care (HBPC), and Home Health. The position also supports Medical Aid in Dying (MAID) Navigators through collaboration and consultation.

The supervisor plans, coordinates, supervises, and evaluates Human Services activities; oversees staff assignments, workload, productivity, orientation, training, and performance; and provides clinical consultation and support for complex patient, family, and caregiver needs. The position promotes interdisciplinary collaboration, regulatory compliance, quality improvement, policy implementation, and program development.

The supervisor participates consultatively in interdisciplinary team meetings, Hospice IDG activities, family meetings, case conferences, and department initiatives. The position also maintains responsibility for professional LCSW practice and provides direct clinical services as needed, including psychosocial assessment, counseling, crisis intervention, resource coordination, advocacy, and end-of-life support.

The position works independently under the direction of the department manager, exercises sound clinical and organizational judgment, and maintains professional, clinical, and leadership competencies.

Apply By Date: 10/17/2026 by 11:59pm

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• Valid California Board of Behavioral Sciences Licensed Clinical Social Worker (LCSW) license without restrictions
• American Heart Association (AHA) or American Red Cross Basic Life Support (BLS) or UC Davis Health CPR
• Required to hold a valid California driver's license, have a driving record that is in accordance with local policies/procedures, and/or enroll in the California Employer Pull Notice Program
• Master's degree in social work from an accredited school of social work
• Two (2) years of clinical/direct service experience within a home care or hospice setting.
• Supervisory or leadership experience to coach, mentor, teach, provide counseling to employees, and to implement appropriate corrective and disciplinary actions.
• Previous experience supervising program-level data collection as part of quality improvement or outcomes evaluation.
• Ability to read, write, speak, and understand the English language.
• Excellent written and verbal communications skills.
• Ability to utilize medical terminology appropriately.
• Knowledge of current trends in healthcare and interdisciplinary clinical practice.
• Ability to remain calm under pressure.
• Effective interpersonal skills.
• Demonstrates accountability and professionalism.
• Adapts to change in a positive, professional, and productive manner.
• Knowledge of performance improvement and evidence-based practice.
• Basic computer skills.
• Commitment to excellence in patient-centered care.
• Knowledge of legal and ethical considerations in healthcare and clinical practice including confidentiality, patient rights, and documentation standards relevant to position.
• Ability to assess, plan, implement, and evaluate patient care, taking into consideration protective interventions, development (behavioral and physical), and physiological characteristics specific to the patients.

Preferred Qualifications

• Specialty social work certification from accredited organization such as the NASW, ACMA, etc.
• Knowledge of Epic
• Skills, knowledge, and ability to support the policies and procedures of the UC Davis Health Department of Clinical Social Services and the UC Davis Health system.
• Knowledge of psychiatric service operations and ability to apply concepts in an acute care setting.
• Knowledge of medical center, HR and UC policies and processes. Knowledge of relevant psychiatric health services internal policies and external regulations.
• Demonstrated supervisory skills to guide behavioral health providers on treatment methods for serious mental health disorders.
• Ability to effectively manage multiple priorities and execute plans to meet deadlines.
• Organizational skills for coordinating staff schedules and unit operations.
• Working knowledge of human resources management practices and policies.
• Knowledge of business software, specialized applications and EHR systems used in behavioral health clinics / clinical departments.
• Ability to ensure patient care service standards are consistently met; assists staff with managing challenging patient interactions with sensitivity and skill.
• Ability to perform all commonly applicable functions in word processing and spreadsheet software. Comprehensive knowledge of organization's patient record system to teach others.

Key Responsibilities

• 50% - Leadership and Management
• 25% - Social Work Process and Practice
• 5% - Policy and Procedures
• 5% - Patient Advocacy
• 5% - Quality
• 5% - Professional Development
• 5% - Social Work Research

Department Overview

The UC Davis Health Home Care Services Department (HCS) is a full-service agency offering the best in home health care. Our Home Health Program is nationally ranked among the highest in patient satisfaction. Our mission is to provide exemplary home care that responds to the diverse physical, psychosocial, and spiritual needs of patients during the healing process.

Home Care Services provides compassionate, comprehensive care to patients and families across Home Health, Home-Based Palliative Care (HBPC), and Hospice. Human Services supports the psychosocial and spiritual well-being of patients and families and promotes quality of life, continuity of care, and patient- and family/caregiver-centered services.

Human Services includes licensed clinical social workers (LCSWs), master's-level social workers (MSWs), chaplains, as well as both a volunteer and bereavement program coordinator. Services include psychosocial and spiritual assessment, counseling, crisis intervention, care coordination, resource linkage, advocacy, discharge planning, and support related to serious illness, end of life, grief, and loss.

Services are delivered through interdisciplinary collaboration with physicians, nurses, and other health care professionals, with a focus on compassionate, equitable, culturally responsive, and high-quality care.

Department Specific Job Scope

Home Care Services is made up of three primary programs: Hospice (inpatient and home care), Home Health, and Home-Based Palliative Care. This position is part of the operations leadership team and supervises various human services staff within the home hospice, home-based palliative care, and home health programs.

POSITION INFORMATION

• Salary or Pay Range: $8,775.00 - $17,375.00
• Salary Frequency: Monthly
• Salary Grade: Grade 25
• UC Job Title: BEH HEALTH PSYCHIATRIC SUPV 2
• UC Job Code: 005724
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100%
• Shift (Work Schedule): Day, 8am-5pm (may incl weekend, holiday, and on-call rotation)
• Location: UCDHAS Building (HSP165), Rancho Cordova
• Union Representation: 99 - Non-Represented (PPSM)
• Benefits Eligible: Yes
• This position is 100% on-site

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility by visiting UCnet Benefits Page or Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees.

• High quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for dental and vision coverage for you and your family
• Retirement plans for eligible employees including Pension and other Retirement Saving Plans
• Supplemental insurance offered including additional life, short/long term disability, pet insurance, legal coverage, accident, critical illness and hospital indemnity
• Pregnancy and Parental Leave, Family & Medical Leave, Adoption Assistance and Pay for Family Care and Bonding for eligible employees
• Lactation Support Program and Family Care discounts and resources
• Employee Well-being resources and programming to support thriving in all aspects of employee's lives
• On-site Employee Assistance Program including access to free mental health services
• Generous amount of paid Holidays annually as outlined in the UC Policies or Collective Bargaining Agreements
• Paid Time Off/Vacation/Sick Time as outlined in the UC Policies or Collective Bargaining Agreements
• Continuing Education (CE) allowance and Staff Education Reimbursement Program for eligible employees
• Access to free professional development courses and learning opportunities for personal and professional growth
• Public Service Loan Forgiveness (PSLF) Qualified Employer and Student Loan Debt Counseling Program for eligible employees

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Environmental Demands

• Marked changes in humidity or temperature - Occasional Up to 3 Hours
• Operating motor vehicles and/or equipment - Occasional Up to 3 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Frequent 3 to 6 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

Work environment may include clients' homes, hospitals, care facilities, and clinics. Must be able to travel independently to these locations, using personal vehicle, at various times of day, including home settings with possible unhygienic conditions and/or homes with indoor/outdoor pets. Travel distance may vary based on client location. Must participate in the DMV pull notice system. Auto insurance must comply with UCDH Travel Regulations Policy G-28, pg. 18, item iii; Insurance Coverage: 50/100/50. Must be able to work variable work hours, occasional evenings, overtime, on-call, weekends, and holidays as defined by the collective bargaining agreements (if applicable).

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitation to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks