Human Services Supervisor

Frederick County Government, Maryland; Frederick (MD); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Vacation and sick leave

Paid holidays and floating holidays

Health Insurance with HSA contribution

Tuition Reimbursement Program

Employee Health Center

Job summary

Frederick County Government seeks a full‑time supervisor to guide, support, and empower adults with IDD. The role covers supervision, program development, and employment activities in community settings, aligning with CMS Final Rule and waiver definitions.

You will oversee staff, coordinate community activities, and maintain compliance with county, state, and federal regulations while advancing inclusive employment opportunities.

Qualifications

• Bachelor’s degree in Human Services, Social Work, Psychology, or related field.
• Minimum of 5 years of experience in human services or case management.
• Minimum of 2 years of supervisory or directing staff experience.
• Possession of a valid driver’s license.

Responsibilities

• Plan, develop, and administer community integrated activities.
• Provide supervision to Community Support Specialists in the community program.
• Oversee and lead day-to-day operations of community activities.
• Research and develop opportunities for community outreach and employment.
• Coordinate transportation and ensure appropriate access to activities.

Skills

Supervisory experience

Leadership

Communication skills

Valid driver’s license

Education

Bachelor’s degree in Human Services, Social Work, Psychology, or related field

Job description

JOB INFORMATION

Join Scott Key Center in making a difference every day! Guide, support, and empower individuals with Intellectual and Developmental Disabilities (I/DD) by providing supervision, training, personal care, and job coaching to foster independence and meaningful connections.

Exempt; full-time; 40 hours per week; Monday – Friday; 7:00 a.m. – 4:00 p.m.; full-benefits

This professional position is responsible for the development and implementation of community integrated activities and employment for adults with intellectual and developmental disabilities. Programs devised are in compliance with requirements of County, State and Federal labor laws and related employment regulations. Supervision is given to Community Support Specialists; supervision is received from the Scott Key Center Director.

NOTE: The upper pay range reflects possible wage rates for internal County transfers and promotions, which are calculated per County policy. For external hires, offers are made at the base wage rate.

Frederick County Government values the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members. If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to Frederick County Government today.

Total Compensation Package

Frederick County offers an extensive compensation package to reflect how highly we value our employees. The following is what you can expect in your first year as a full-time benefited Frederick County Government employee.

• 11 days of Vacation leave with increase after 2 years of employment
• 15 days of Sick leave with unlimited annual carryover
• 11 paid holidays, plus 2 additional floating holidays (10 and 11 month employees may not receive all holidays)
• Day 1 coverage of comprehensive Medical Insurance Plan options to include generous County Health Savings Account (HSA) contribution (if enrolled in the high-deductible plan). This is part of a full range of benefits including Dental, Vision, and Flexible Spending
• Employee Health Center with no or low-cost primary and urgent care
• 100% County paid 2x annual salary Group Term Life Insurance and Accidental Death & Dismemberment (AD&D) benefit
• County and Employee funded Defined Benefit Pension Plan
• Vesting after 5 years of service
• Additional service credit for eligible previous public service, military service, etc.
• Work/Life balance programs include: Employee Assistance Program and Employee Wellness Program
• Generous Tuition Reimbursement Program
• Other employee-paid benefits such as Deferred Compensation Plan, Legal Resources, Supplemental Life Insurance, Critical Illness, Accident, and Hospital Indemnity Insurance, Lifetime Benefit with Long Term Care plan

NOTE: Benefited employees will accrue service and leave based on the FTE and/or hours worked per calendar year.

For more information, visit our benefits page on the Frederick County Government job opportunities webpage.

Essential Duties And Job Responsibilities

• Plan, develop, and administer community integrated activities as outlined in the CMS Final Rule and waiver definitions
• Provide supervision to Community Support Specialists working in the community program, to include staff supervising small groups; evaluate, counsel and discipline staff
• Oversee and lead the day to day operations of community integrated activities
• Research and develop opportunities for community outreach activities, including volunteer and employment opportunities
• Determine appropriate community activities and arrange for individuals to participate in these activities
• Represent SKC by serving as a representative to related organizations in the community
• Participate in professional development activities to improve personal skills
• Submit required reports to supervisor and provide records and reports to County, State and Federal agencies
• Compile data and prepare reports for all community integrated activities
• Liaison with Frederick County employers and other key community stakeholders and partners
• Apply a working knowledge of applicable Federal, State and local laws, regulations, and policies in designing, implementing and monitoring employment programming
• Participate in Interdisciplinary Team Meetings, Manager meetings, etc. as needed
• As needed, transport participants to/from off‑site locations throughout the state using County vehicle
• Provide follow-up support to participants and as necessary
• Communicate with and share information with supervisors and co‑workers daily
• Understand and adhere to Future Explored policies, rules and operating procedures, including standards relating to health and safety, time and attendance, and conduct toward participants
• Develop and coordinate community building and engagement activities to increase community awareness
• Train and assist direct support staff in monitoring individual progress through LTSS, quarterly reviews, annual assessments, and employer satisfaction surveys, etc.
• Ensure transportation is scheduled and appropriate for each individual’s needs
• Performs the duties of Community Support Specialists as needed
• Attend various meetings and off‑site work site locations as needed
• Follow up on incidents reports and investigate and report incident in a timely manner
• Approve staff time sheet for payroll
• Perform other related duties as required

To perform this job successfully, an employee must be able to perform all essential functions satisfactorily. Any employee's position may not be assigned all functions or equipment listed above, and the examples may not cover all functions or equipment that may be assigned. Reasonable accommodations may be provided to enable individuals with disabilities to perform their essential functions.

Qualifications And Requirements

• Bachelor’s degree in Human Services, Social Work, Psychology, or a related field
• Minimum of 5 years of experience in human services or case management
• Minimum of 2 years of supervisory or directing staff experience
• Possession of a valid driver's license

Substitutions for the above-listed required education and experience are an Associate’s Degree in human services, social work, psychology or related field with 7 years experience as described above.

Knowledge / Skills / Abilities

• Ability to maintain County Authorized Driver privileges
• Certification in First Aid, CPR, MANDT, and Certified Medication Technician or ability to be so certified within 60 days of hire
• Working knowledge of progress related to developmental disabilities services
• Working knowledge of community program planning
• Ability to establish and maintain effective working relationships with co‑workers, program participants, and the general public
• Ability to effectively organize work, determine priorities, make decisions and complete assigned duties with minimal supervision
• Ability to comply with all Federal, State and County regulations and policies
• Ability to effectively organize and administer services, and coordinate with related service providers
• Ability to effectively access and utilize computerized systems and database
• Ability to stay up to date on compliance regulations relating to employment and I/DD
• Strong record keeping skills, including the ability to accurately compile, review, and analyze fiscal and statistical data and information and create clear, concise reports
• Strong and effective spoken and written (English) communication skills, as well as accurate math and clerical skills
• Ability to develop and maintain effective working relationships with patrons, co‑workers and the general public
• Ability to arrange own frequent travel to meetings, work locations, and events as needed, including occasional urgent or time sensitive situations

Preference May Be Given For

• Work experience in a day or community-based program for persons with Intellectual and Developmental Disabilities (I/DD)
• Experience supervising employees in a human services related field
• Experience driving a diverse fleet of vehicles including, but not limited to, non‑cdl buses, 12‑passenger vans, mini vans, and sedans

Physical Requirements / Working Conditions

• While working in this position, the employee is frequently sitting, walking, reaching, performing repetitive motions, and driving; occasionally lifting up to 20 pounds
• While working in this position, the employee is frequently working indoors, outdoors, walking on uneven ground, in noisy environments, potentially exposed to infectious diseases; rarely near chemicals or fumes and required to wear protective equipment

Additional Information / Examination Process

• Failure to meet or maintain the minimum qualifications or additional requirements may result in disciplinary action up to and including termination
• The position may be considered essential personnel during emergencies and may be required to work to support County operations.
• Available for varied work hours as needed for meetings and other commitments
• This position is subject to random drug testing, without marijuana

Kind Of Examination

• An evaluation of training and experience
• One or more interviews
• A pre‑employment physical examination
• A pre‑employment drug test without marijuana
• A pre‑employment fingerprint supported background investigation

Frederick County Government is committed to providing an inclusive work environment and complies with all applicable laws and regulations regarding workplace accommodation, including for individuals with disabilities. Applicants who require reasonable accommodation during the application and hiring process may contact the Talent Acquisition section of Human Resources. Inquiries about accommodations can be sent to [e-mail]

Retirement Plan

A defined benefit retirement plan is provided for all regular County employees. Employees are automatically enrolled in either the Uniformed Plan (5 year vesting) or the Non‑Uniformed Plan (5 year vesting, effective 07/01/2024) depending upon position classification. The majority of support for the plan is provided by the County; however, employees are required to make a mandatory pre‑tax contribution towards their benefit. Retirement benefits are payable at normal, early or delayed retirement. Retirement benefits are also payable upon termination and in the event of death or disability.

Health Insurance

County employees have a choice of two medical insurance plans, an In‑Network (HMO) Plan or a High Deductible medical plan with a Health Care Savings Account, to provide coverage for medical and surgical expenses, hospital and emergency care expenses, mental health expenses and prescription drugs. The County and participants share in the cost of the health insurance with the employee having the benefit of pre tax contribution deductions. Medical insurance goes into effect on the first day of active employment.

Dental Insurance

Employees may select coverage from one of three dental plan options, ranging from a PPO plan to a dental HMO plan. Coverage includes preventive care, fillings, crowns, bridges and dentures, and the cost of dental insurance is shared by both the County and the employee. Dental insurance goes into effect on the first day of the month that follows the eligible employee's completion of 30 days of active employment

NOTE: Employees working 75% or greater of a 35 or 40 hour position are eligible for health & dental insurance.

Flexible Spending Accounts

The Flex Spending plan allows employees to pay health and day care expenses with pre‑tax dollars. Employees may set aside part of their salary in a special account that can be used throughout the year to reimburse themselves for out‑of‑pocket medical expenses. The maximum contribution is $3,400 per year for Health Care Spending and $7,500 for Dependent Care Spending (work‑related day care expenses). Examples of expenses that can be reimbursed for Health Care Spending include, but are not limited to: deductibles, co‑payments, dental fees, chiropractors' services, and eyeglasses / contact lenses.

Life Insurance

Employees are insured for 2 times their annual salary in case of death plus 2 times their annual salary for accidental death. Employees do not contribute to the premiums for this coverage. A Supplemental Life Insurance is also offered to regular County employees. The plan allows employees to purchase individually owned term life insurance for themselves, their spouse, and their dependents.

Savings Plan - Deferred Compensation

The County offers a Section 457 Plan. Deferred compensation plans allow participants to save for retirement in either a pre tax or post tax (Roth) investment account. Contributions are invested at the employee’s direction into one or more of the variety of investment options offered by the plan. Changes may be made to the contribution levels, investment options, etc. at any time. Contribution maximums are set each year by the IRS.

Educational Reimbursement Program

County employees who have successfully passed their probationary period may apply for education reimbursement for courses that can improve or develop an employee’s capabilities related to their current job or for a promotional opportunity within Frederick County Government. The benefit also covers the costs of job‑related non‑credit courses. If an employee receives a grade of at least a C, or successfully passes a non‑credit course, the County reimburses the employee 75% of the costs of tuition, fees and books. If an employee doesn't remain employed with Frederick County Government for two years after a class is taken, the benefit needs to be reimbursed to FCG.

Employee Assistance Program

This confidential assessment, referral and counseling service is available at no cost to all employees who may need help with a personal or job‑related issue or concern.

Leave

Annual Leave – Employees are eligible to use Annual Leave after their 6 month probationary period. Annual Leave accrues as follows: Years of service days per year

0 – 2 years 11 days

2 – 10 years 17 days

10 + years 24 days

Sick Leave - Employees will earn sick leave at a rate of 15 days per calendar year.

Sick Leave may also be used for illness of an employee's child, dependent, spouse, parent or parent-in-law. There is no limit on the amount of sick leave accumulated. Unused Sick Leave may be used for additional credit in the pension plan at the time of retirement.

NOTE: Regular benefited part‑time employees earn annual and sick leave on a pro‑rated basis based on their actual number of hours worked biweekly up to their assigned number of regularly scheduled work hours.

Other available types of leave include, but are not limited to, Family Medical Leave, Bereavement, Jury, and Military.

Holidays

The County observes 10 holidays every year and 11 are observed on years of General Elections.

For additional information on Frederick County Government's benefits package, please visit the Division of Human Resources website at www.FrederickCountyMD.gov.

All hires before January 1, 2012, will follow the all benefit and leave rules as described in the Personnel Rules amended October 3, 2013.