Human Services Specialist I - Temporary

County of Nevada; Nevada City (CA); On-site; USD 30,000 - 41,000; Full time

Job summary

County of Nevada is seeking a temporary Human Services Specialist I in Nevada City. The role covers interviewing for eligibility, connecting residents to services, and processing applications for public assistance.

The position emphasizes accuracy in forms, customer service, and adherence to program policies, with in-service training provided. It is a full-time temporary role up to 960 hours per fiscal year.

Qualifications

• High school diploma or GED plus an AA/AS degree in a related field.
• One year of general clerical or administrative experience is required.
• Strong interpersonal and communication skills are essential.
• Ability to handle high public contact and phone usage in a service environment.

Responsibilities

• Perform interactive interviews and identify eligibility for public assistance programs and services.
• Connect customers to community services and programs.
• Collect and analyze financial data to determine eligibility for multiple aid programs or child support obligations.
• Explain policies, procedures, and requirements to applicants to inform them of their rights and responsibilities.
• Perform initial application interview for public assistance programs and services.
• Ensure accuracy and completion of application and declaration forms.
• Attend outreach events and assist community members with applying for public assistance programs.
• Assist current customers with retaining benefits through phone reminders and verification collection.
• Explain laws, regulations, rules, and policies to customers and guide them of their rights and responsibilities.
• Prepare and process correspondence, reports, and legal documents.

Skills

Customer service

Interpersonal skills

Time management

Education

High School Diploma or GED

AA/AS degree in Communications/Business/Psychology/Social Work or related

Tools

Office software

Job description

INTERVIEWS FOR SELECTED CANDIDATES WILL BE HELD THE WEEK OF NOVEMBER 2, 2026

Looking to make a positive difference in people's lives? Consider working as a temporary Human Services Specialist I at the Health and Human Services Agency in Nevada City!

This is a trainee-level position in which individuals will receive in-service training and are given detailed instructions pertaining to the Social Services Eligibility programs. Other vital duties include:

• Perform interactive interviews and identify eligibility for public assistance programs and services.
• Connecting customers to community services and programs.
• Collect and analyze financial data to determine eligibility for multiple aid programs or child support obligations.
• Explain policies, procedures, and requirements to applicants to inform them of their rights and responsibilities.
• Perform initial application interview for public assistance programs and services.
• Ensure accuracy and completion of application and declaration forms.
• Attend outreach events and assist community members with applying for public assistance programs.
• Assist current customers with retaining benefits through phone call reminders and assistance with verification collection.
• Explain laws, regulations, rules, and policies to customers and guide them of their rights, complaint resolution process, and responsibilities.
• Prepare and process correspondence, reports, and legal documents.

A Human Services Specialist is an integral part of whose mission is to protect lives, promote health and wellness, and provide support and services to help Nevada County residents meet their basic needs and to enhance the quality of life in our community! This position is crafted for individuals who have graduated from high school plus Associate of Arts or Science degree from an accredited college or university in Communications, Business, Psychology, Social Work or a related degree. One year of general clerical or administrative, work experience is required.

Individuals who show patience, understanding, and caring in their dealings with others are highly valued. Other relevant personal traits include social skills, a strong sense of responsibility, and the ability to manage time effectively.

This position is full-time temporary for a maximum of 960 hours per fiscal year.

• Temporary employees earn sick leave but are not eligible for other vacation or holiday pay, medical, dental, or vision benefits, or CalPERS.

Graduation from high school/possession of GED certificate plus Associate of Arts or Science degree from an accredited college or university in Communications, Business, Psychology, Social Work or a related degree. One year of general clerical, administrative, business office, or technical work experience required. Experience in a setting involving extensive public contact, heavy phone usage, and customer service is preferred.

Why Nevada County?

Because here, your contribution, your worth, your ideas, all have a place. We thrive on transparent and ongoing communication through employee newsletters, social media and hosted sites. We strive to be the best version of ourselves through continuous improvement. We learn and grow as a team. Great discoveries happen when people from a diverse set of backgrounds come together. Best of all, you make a difference in the lives of our community every day. Bring your whole self to our place.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

The eligibility list established from this recruitment may be used to fill this and other openings as they occur.