Human Services Program Manager Sr

Commonwealth of VA Careers; Richmond (VA); On-site; USD 121,000 - 131,000; Full time

Job summary

The Virginia Department of Health seeks an operations director for the comprehensive oversight of pharmacy-related operations in a centralized setting. This role coordinates with clinical pharmacy leadership to manage the distribution and dispensing of medications, supplies, and related products across governmental and qualified entities in Virginia.

The position directs daily business operations, expands clinical services, ensures regulatory compliance, and oversees financial, human resources,

Qualifications

• Experience managing operational workflows, optimizing processes and coordinating change management initiatives in a fast paced healthcare or public health environment
• Proficiency in the integration of multiple data applications and systems, including electronic health records (EHR), pharmacy management systems, and data analytics tools
• Demonstrated ability to lead and manage multidisciplinary teams, including experience implementing key performance indicators and directing strategic initiatives
• Experience with compliance oversight, such as HIPAA, OSHA, DEA, 340B, and state pharmacy regulations
• Knowledge of financial management, including budgeting, reimbursement models, and auditing
• Strong analytical skills and problem-solving skills, with experience using data to drive decision-making and performance improvement

Responsibilities

• Oversee the comprehensive operations of centralized pharmacy services and related supply chains.
• Coordinate with clinical pharmacy leadership to manage end-to-end pharmacy operations.
• Direct daily business operations and implement clinical services.
• Ensure regulatory compliance across programs and facilities.
• Oversee financial management, human resources, and marketing functions.
• Support strategic planning, data analysis, and research coordination; foster cross-department collaboration.

Job description

Title: Human Services Program Manager Sr

State Role Title: Prog Admin Manager III

Hiring Range: $120,686 - $130,946

Pay Band: 6

Agency: Virginia Department of Health

Location: VDH-Central Office

Agency Website: vdh.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Health is seeking an operations director for the which will be responsible for the comprehensive oversight of pharmacy related operations. This role will coordinate with clinical pharmacy leadership to manage end-to-end pharmacy operations within a centralized pharmacy, which includes the distribution and dispensing of medications, medical and laboratory supplies, personal care products and other supplies needed across governmental and qualified entities in Virginia. This position is responsible for managing daily business operations, expanding and implementing clinical services, ensuring regulatory compliance, and overseeing financial, human resources, and marketing functions. The role supports strategic planning, data analysis, and research project coordination, while fostering collaboration across departments and maintaining strong stakeholder relationships. A comprehensive knowledge of the program(s) and services provided as well as the ability to integrate service delivery methods to meet quality and efficiency requirements and the ability to supervise staff are necessary.

Minimum Qualifications

• Experience managing operational workflows, optimizing processes and coordinating change management initiatives in a fast paced healthcare or public health environment
• Proficiency in the integration of multiple data applications and systems, including electronic health records (EHR), pharmacy management systems, and data analytics tools.
• Demonstrated ability to lead and manage multidisciplinary teams, including experience implementing key performance indicators and directing strategic initiatives.
• Experience with compliance oversight, such as HIPAA, OSHA, DEA, 340B, and state pharmacy regulations.
• Knowledge of financial management, including budgeting, reimbursement models, and auditing.
• Strong analytical skills and problem-solving skills, with experience using data to drive decision-making and performance improvement

Additional Considerations

Demonstrated ability to exercise sound judgment and operate independently in high-pressure environments, making timely and effective decisions while consistently embodying principles of continuous improvement, transparency, and integrity.

Contact Information

Name: Erica Taylor

Phone: [phone]

Email: [e-mail]

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.