Human Services Program Consultant II Crisis Stabilization

nc; North Carolina; On-site; USD 55,000 - 97,000; Full time

Benefits offered by this job

Health insurance

Vacation & sick leave

Parental leave

Job summary

The North Carolina Department of Health and Human Services (DHHS) is seeking a program lead to manage the Crisis Stabilization Facility Capacity project and related crisis services. The role coordinates planning, funding opportunities, and grant submissions across multiple agencies to advance behavioral health crisis system goals.

Responsibilities include strategic consultation on crisis system deliverables, representation in DHHS workgroups, and collaboration with internal and external partners

Qualifications

• Experience leading multi-stakeholder projects across agencies or provider groups.
• Regularly used program data to identify trends and inform leadership decisions.
• Planned and facilitated meetings/trainings with cross-agency stakeholders.
• Experience in behavioral health or human services settings preferred.

Responsibilities

• Manage Crisis Stabilization Facility Capacity project and related crisis services.
• Coordinate grants and funding opportunities; collect info and ensure timely submissions.
• Liaise with grantors during the application process; coordinate press releases with DHHS team.
• Represent the division in DHHS and stakeholder workgroups; provide strategic consultation.

Skills

Project leadership

Stakeholder engagement

Data-driven decision making

Facilitation & training

Job description

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The primary purpose of this position is to manage Crisis Stabilization Facility Capacity project and related crisis services. This position works closely with other business units within DMHDDSUS to identify policies and programs that promote Division goals relating to broad spectrum to behavioral health crisis system. Provides coordination for internal and external planning committee(s) for funding opportunities for crisis related services. Crisis System Grant coordination - including identification of grants and other funding opportunities, collect information on grant application and ensure timely submission, liaising with grantor during application process, coordinating press releases for grant awards with DHHS communications team. Represent Division in DHHS and other stakeholder workgroups and committees. Provides strategic consultation to behavioral health crisis system clinical deliverables in collaboration with other internal and external stakeholders.

Knowledge Skills and Abilities/Management Preferences

Salary Range: $55,221 - $96,639

Recruitment Range: $55,221 - $78,683

REPOST - Previous Applicants Do Not Need To Reapply In Order To Be Considered For This Vacancy

Experience Leading Multi‑Stakeholder Projects

• Experience Leading Multi‑Stakeholder Projects Successfully coordinated large projects involving multiple agencies or provider groups, delivering major milestones on time and maintaining strong engagement across partners.
• Proven Ability to Improve Service Processes Led initiatives that resulted in clear, documented improvements in service delivery, workflow efficiency, or client outcomes within a behavioral health or human services setting.
• Strong Data Use for Decision-Making Regularly used program data to identify trends, make recommendations, and support quality improvement efforts-such as producing monthly or quarterly reports that informed leadership decisions.
• Effective Facilitation and Training Experience Planned and facilitated recurring meetings, trainings, or learning groups with stakeholders across agencies, achieving consistent participation and positive feedback.

This position will close at 11:59 p.m. the night before the end date.

Compensation & Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Supplemental and Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any tim