Human Services Coordinator

Health & Human Services; Wilmington (NC); Hybrid; USD 32,000 - 57,000; Full time

Job summary

The North Carolina Department of Health and Human Services (DHHS) seeks a dedicated professional to provide counseling and create comprehensive independent living plans for disabled consumers in the Wilmington Unit Office. Services are provided in person and remotely within community settings.

Responsibilities include evaluating data, developing service plans, delivering supportive counseling, and coordinating with partners to improve employment and independent living outcomes.

Qualifications

• Knowledge of or experience in case management.
• Knowledge of or experience working with people with disabilities or underserved/marginalized populations.
• Knowledge of or experience working with a team of professionals to help a client meet a goal.

Responsibilities

• Evaluate professional diagnostic data to determine eligibility and required services.
• Develop a written plan of services in conjunction with the consumer.
• Provide independent living services within the context of a guidance and counseling relationship and provide supportive counseling.
• Monitor the consumer's progress throughout the service delivery process.
• Work directly with community partners to assist individuals with disabilities in becoming suitably employed or living independently.
• Document service delivery and case progress in the case management system as required by agency policy.

Skills

Case management

Disabilities population

Team collaboration

Education

Bachelor's degree in a discipline relative to the program served

Job description

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The position will be housed in the Wilmington Unit Office. The primary purpose of this position will be to provide counseling services to our consumers. The selected applicant is accountable for the design and implementation of a comprehensive plan of independent living services for persons with disabilities. Services will be provided to consumers both in person and remotely.

Job responsibilities

• Evaluate professional diagnostic data to determine eligibility and required services.
• Develop a written plan of services in conjunction with the consumer.
• Provide independent living services within the context of a guidance and counseling relationship and provide supportive counseling.
• Monitor the consumer's progress throughout the service delivery process.
• Work directly with community partners to assist individuals with disabilities in becoming suitably employed or living independently.
• Document service delivery and case progress in the case management system as required by agency policy.

Knowledge, Skills, and Abilities

Salary Grade Range $32,287 - 56,502 Recruitment Range $32,287 - $51,448 Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Knowledge of or experience in case management
• Knowledge of or experience working with people with disabilities or underserved/marginalized populations
• Knowledge of or experience working with a team of professionals to help a client meet a goal

The Posting Will Close At 11:59 P.M. The Night Before The End Date

About Division of Employment and Independence for People with Disabilities (EIPD)

The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for people with disabilities through customer partnership and community leadership. EIPD helps people with disabilities achieve their goals for competitive employment and more independent living in communities statewide.

To learn more about EIPD: https://youtu.be/4QUy2w9B6AU.

Compensation and Benefits

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit the website for State Benefits.

Supplemental Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: NC DHHS: North Carolina Department of Health and Human Services. DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Bachelor's degree in a discipline relative to the program served from an appropriately accredited institution. OR Bachelor's degree from an appropriately accredited institution and one year of experience in an area related to program that provides experience in techniques of casework or counseling. OR Equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Additional Information

North Carolina State Government is one of the state’s largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies, offices, and universities, each providing important public services. Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more. To learn more about the benefits of being a North Carolina state employee, visit the N.C. Office of State Human Resources' website. Permanent, temporary, and time-limited state government jobs can be found from the mountains to the coast. Find your next opportunity today! State Application Resources/Frequently Asked Questions Valuing Education and Experience The State of North Carolina values the knowledge and experience of our jobseekers and current state employees. Approximately 91 percent of state job classifications allow experience to be substituted for education or do not require a post-secondary degree. Learn more about how you may qualify for a position through education or directly related experience, or a combination of both, with the Education and Experience Equivalency Guide. All job postings close at 11:59pm the night before the End Date on the posting.