Building Informatics and Ops Coordinator

State of North Carolina - Health & Human Services; North Carolina; Presencial; USD 31 000 - 45 000; Tempo integral

Resumo da oferta

State of North Carolina - Health & Human Services is seeking an Administrative Associate II to manage receptionist and administrative duties for the ITD Print Operations Unit and badge issuance for employees.

The role includes placing maintenance work orders, generating monthly reports for the Controller’s Office, and contributing to standard reporting for various DHHS divisions. Candidates should have a high school diploma or GED and at least one year of administrative experience.

Qualificações

• Performs receptionist and administrative duties for ITD Print Operations Unit.
• Generates and submits monthly reports to the DHHS Controller’s Office and other units.
• Compiles mass benefit production mailings and ensures timely reporting.

Responsabilidades

• Handle receptionist duties for ITD Print Operations Unit.
• Issue DHHS employee badges and process related requests.
• Enter data and prepare administrative reports for various DHHS divisions.
• Assist in preparing and delivering mass benefit mailings to USPS.

Conhecimentos

Report preparation

Data entry

Administrative support

Issue resolution

Formação académica

High school diploma or GED

Ferramentas

DHHS systems

Descrição da oferta de emprego

AgencyDept of Health and Human ServicesDivisionSEC OFFICE - INFO TECHJob Classification TitleAdministrative Associate II (S)Position Number60038217GradeNC02About UsThe North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.Description of WorkThis position handles the receptionist and administrative duties for the ITD Print Operations Unit as well as the issuance of all DHHS employee badges. Places work orders for all maintenance issues related to ITD Print Operations. Responsible for all monthly reports provided to the DHHS Controller’s Office as well as any other reports upon request.Knowledge Skills and Abilities/Management PreferencesSalary Grade Range: $31,200.00-$51,249.00Recruitment Range: $31,200.00-$45,000.00Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:Knowledge of preparing and maintaining DHHS reports to ensure timely delivery of mass benefit production mailings to the U.S. Postal ServiceKnowledge inputting data and submitting administrative reports to the DHHS Controller's Office and other various DHHS division unitsAbility and experience to assess work related situations and offer reasonable solutions to resolve the issueThe Posting Will Close At 11:59 P.M. The Night Before The End DateThis Position Is Funded In Part Through Federal Funds.About the Office of the SecretaryThe Office of the Secretary serves as the executive leadership arm of the North Carolina Department of Health and Human Services (NCDHHS), guiding the Department’s mission to improve the health, safety, and well-being of all North Carolinians. Through strategic oversight and collaborative leadership, the Secretary’s Office supports the effective coordination of over a dozen core divisions, ensuring that agency-wide priorities are aligned, resources are used responsibly, and services are delivered with equity and impact.About the NC DHHS Information Technology DivisionIn collaboration with our partners, the North Carolina Department of Health and Human Services (DHHS) protects the health and safety of all North Carolinians and provides essential health and human services. The IT division (ITD) is one of the divisions that report to the Operational Excellence portfolio. The ITD division comprises four sections: Implementation and Operations, Strategy and Workforce, Enterprise Technology, and Vendor and Finance. ITD offers the following services but not limited to implementations, operations, project/portfolio management, infrastructure, consulting, business division liaison, digital transformation, IT strategy, enterprise technology, IT contract and vendor management, and data office services.Compensation and BenefitsThe State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for State Benefits .Supplemental Contact InformationThe North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/ .DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.In accordance with the Governor’s Executive Order 303 , our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.Application ProcessBe sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the \"Work Experience\" section of the application to support your answers.Applications must be submitted by 11:59 PM the day before the closing date.Applicants may be subject to a criminal background check. All candidates selected for positions considered \"Positions of Trust\" will be subject to a criminal background check.Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are \"Under Review\" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members .Degree/College Credit VerificationDegrees must be received from appropriately accredited institutions. Transcripts, degree evaluations, and cover letters may be uploaded with your application.Veterans’ and National Guard PreferenceApplicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.ADA AccommodationsConsistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.CONTACT INFORMATION:If there are any questions about this posting, please contact Talent Acquisition at [e-mail] . Resumes will not be accepted in lieu of completing this application.Minimum Education and ExperienceSome state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.High school or General Educational Development (GED) diploma and one year of administrative experienceORAn equivalent combination of education and experienceEEO StatementT he State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.Recruiter:Rosa HeneganContact:DHHS Workday Support Form